Locate a Branch

Locate A Branch

Our extensive nationwide branch network is here to fully meet your needs.

Our Head Office

Zurich General Insurance Malaysia Berhad
Zurich General Takaful Malaysia Berhad
Zurich Life Insurance Malaysia Berhad
Zurich Takaful Malaysia Berhad


Level 23A, Mercu 3,
No. 3, Jalan Bangsar, KL Eco City,
59200 Kuala Lumpur, Malaysia

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Note: Please take note that our Head Office does not have servicing counters. For policy/certificate related services such as payments, renewal of policies/certificates and submission of claims documents, please visit our Zurich branches.

Our Call Centre

Call us at 1-300-888-622.

You may also drop us a line using this enquiry form.

Operating Hours

Our branches are open from 8:30am to 5:00pm, Mondays to Fridays, (Sundays to Thursdays for Kota Bahru, Kemaman and Kuala Terengganu branches), except on designated public holidays and respective state holidays:

Important Notice

Relocation of Zurich Insurance and Zurich Takaful head offices

Please be informed that with effect from 15 October 2018, Zurich Insurance and Zurich Takaful head offices are located at KL Eco City, a brand new mixed development enclave within the heart of Klang Valley. The relocation marks a significant milestone in our aim to create a more dynamic work environment for employees, which greatly improves collaboration across all business segments and positions us well for the growth opportunities in the coming years.

Our new head office address and contact numbers are as follows:
Level 23A, Mercu 3,
No. 3, Jalan Bangsar,
KL Eco City, 59200 Kuala Lumpur
Tel: 03-2109 6000
Fax: 03-2109 6888

Please take note that our KL branch offices at Menara Zurich, Jalan Dewan Bahasa and at Jalan Ipoh will remain operational until they relocate in November. More updates will be provided in due time.

As our relocation will be conducted in phases, there may be potential interruptions to the day-to-day communication and liaison with our customers, distributors, vendors and partners. Nevertheless, we are committed to minimise these disruptions and we thank you for your patience as we work through our relocation process.

General Takaful Services will not be offered in Sungai Petani

With effect from 6 June 2018, please note that General Takaful services will no longer be provided in any of our Sungai Petani branches. Kindly make your way to the nearest branch in Alor Setar (Jalan Tengah) for General Takaful-related matters.

For further enquiries, kindly contact our Zurich Call Centre at 1300-888-622.

General Takaful Services now offered at these branches!

With effect from 28 May 2018, our Zurich branch at Pusat Perniagaan Prima Klang will be providing General Takaful services.

Our Zurich branches in Kota Bharu (Jalan Sri Cemerlang), Seremban (Jalan Lintang) and Alor Setar (Jalan Tengah) will also offer General Takaful services effective 6 June 2018. 

For further enquiries, kindly contact our Zurich Call Centre at 1300-888-622.

Johor

BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
Batu Pahat
  • Life Insurance
  • General Insurance
3, Jalan Kundang 13, Taman Bukit Pasir, 83000 Batu Pahat, Johor, Malaysia
(Zurich ATM available here)

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Tel:
07-4310990 (Insurance - HL)
07-4310991
07-4310992
Fax:
07-4323224 (G)
07-4329380 (L)
Johor Bahru
  • Life Insurance
  • General Insurance
  • Family Takaful
  • General Takaful
Menara Zurich, Ground Floor, 8th & 9th Floor, 15, Jalan Dato' Abdullah Tahir, 80300 Johor Bahru, Johor, Malaysia
(Zurich ATM available here)

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Tel:
07-3404488
Fax:
07-3322086 (G)
07-3333800 (G)
07-3310985 (LI / FT)
Kluang
  • Life Insurance
  • General Insurance
15, Jalan Syed Abdul Hamid Sagaff, 86000 Kluang, Johor, Malaysia
(Zurich ATM available here)

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Tel:
07-7723451 (G)
07-7723677 (L)
07-7723645 (L)
Fax:
07-7723646
Muar
  • Life Insurance
6 (Grd, 1st, 2nd & 3rd Floor) & 5 (2nd & 3rd Floor), Pusat Dagangan Bakri, Jalan Bulatan Bakri, 84000 Muar, Johor, Malaysia
(Zurich ATM available here)

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Tel:
06-9524577(L)
Fax:
06-9512409
Segamat
  • Life Insurance
  • General Insurance
Wisma Zurich, No.1, Jalan Emas, Taman Batu Hampar, 85000 Segamat, Johor, Malaysia
(Zurich ATM available here)

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Tel:
07-9327551/7768 (G)
07-9322581/84 (L)
Fax:
07-9327550 (G)
07-9322587 (L)

Kedah

BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
Alor Setar
(Jalan Tengah)
  • Life Insurance
  • General Insurance
  • General Takaful
535, Ground & 1st Floor, Jalan Tengah, 05100 Alor Setar, Kedah, Malaysia

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Tel:
04-7311550
04-7310080 (G)
04-7310081 (G)
04-7329666 (L)
04-7329018 (L)
Fax:
04-7317837
Alor Setar
(Kawasan Perusahaan Mergong 2)
  • Family Takaful
No. 209, Level 2, Units 1 & 2, Jalan Gangsa, Kawasan Perusahaan Mergong 2, 05150, Alor Setar, Kedah.

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Tel:
04-7312266
Fax:
04-7340688
Langkawi
  • General Insurance
41, Pusat Dagangan Kelana Mas, 07000 Kuah, Langkawi, Kedah, Malaysia

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Tel:
04-9667746
04-9667710
Fax:
04-966802
Sungai Petani
(Taman Pekan Baru)
  • Life Insurance
117 & 118, Jalan Pengkalan, Taman Pekan Baru, 08000 Sungai Petani, Kedah, Malaysia
(Zurich ATM available here)

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Tel:
04-4257010 (G)
04-4257011 (G)
04-4257012 (G)
04-4223931 (L)
04-4223930 (L)
04-4223935 (L)
Fax:
04-4223934
Sungai Petani
(Pusat Perniagaan Zamrud)
  • Family Takaful
No. 1 & 2, Jalan PPZ 1,& Pusat Perniagaan Zamrud, 08000 Sungai Petani, Kedah
(Zurich ATM available here)

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Tel:
04-4237777

Kelantan

BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
Kota Bahru
(Jalan Sri Cemerlang)
  • Life Insurance
  • General Insurance
  • General Takaful
PT 742, Jalan Sri Cemerlang, 15300 Kota Bharu, Kelantan, Malaysia
(Zurich ATM available here)

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Tel:
09-7439411
Fax:
09-7486269 (G)
09-7445690 (L)
Kota Bahru
(Pusat Perniagaan Lembah Sireh)
  • Family Takaful
PT435 & PT436, Pusat Perniagaan Lembah Sireh, 15050 Kota Bharu, Kelantan
(Zurich ATM available here)

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Tel:
09-7431212

Kuala Lumpur

BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
Kuala Lumpur
(Jalan Dewan Bahasa)
  • Life Insurance
  • General Insurance
11th Floor, Menara Zurich, No. 12, Jalan Dewan Bahasa, 50460 Kuala Lumpur, Wilayah Persekutuan, Malaysia
(Zurich ATM available here)

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Tel:
1-300-888-622
Fax:
03-21441622
Kuala Lumpur
(Jalan Ipoh)
  • Family Takaful
  • General Takaful
12th Floor, No. 566, Jalan Ipoh, 51200 Kuala Lumpur
(Zurich ATM available here)

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Tel:
1-300-888-622

Malacca

BRANCH SERVICES PROVIDED ADDRESS TEL NO.
Malacca
  • Life Insurance
  • General Insurance
  • Family Takaful
  • General Takaful
110, 111 and 112, Taman Melaka Raya, 75000 Melaka, Malaysia
(Zurich ATM available here)

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Tel:
06-2821220 (G)
06-2826157 (L)
06-2825719 (L)
Fax:
06-2818380
06-2847376

Negeri Sembilan

BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
Seremban
(Jalan Lintang)
  • Life Insurance
  • General Insurance
  • General Takaful
Menara Zurich, No. 1, Jalan Lintang, 70200 Seremban, Negeri Sembilan, Malaysia
(Zurich ATM available here)

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Tel:
06-7668000 (HL)
06-7648384 (G)
06-7648467 (G)
06-7627708 (L)
06-7627709 (L)
06-7627710 (L)
Fax:
06-7627125 (G)
06-7619708 (L)
Seremban
(Seremban Forest Heights)
  • Family Takaful
No. 13G, Jalan Forest Heights 8, Seremban Forest Heights, 70450 Seremban, Negeri Sembilan
(Zurich ATM available here)

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Tel:
06-7644000

Pahang

BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
Bentong
  • Life Insurance
  • General Insurance
Lot 3, Ground Floor & 1st Floor, Pusat Perniagaan Ketari, 28700 Bentong, Pahang, Malaysia

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Tel:
09-2228377
09-2221606
Fax:
09-2221622
Kuantan
  • Life Insurance
  • General Insurance
  • Family Takaful
  • General Takaful
B10 (Ground Floor), Lorong Pasar Baru 4, 25200 Kuantan, Pahang
(Zurich ATM available here)

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Tel:
09-5316779 (Life Insurance / Family Takaful)
09-5131383 (General Insurance / General Takaful)
Fax:
09-5316795
Mentakab
  • General Insurance
53, 1st Floor, Jalan Tun Razak, 28400 Mentakab, Pahang, Malaysia

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Tel:
09-2770166
Fax:
09-2770179

Penang

BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
Penang
  • Life Insurance
  • General Insurance
  • Family Takaful
  • General Takaful
No. 108-B-01-28A, SPICE Canopy, Jalan Tun Dr. Awang, 11900 Penang

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Tel:
04-6386355 (Life Insurance / Family Takaful)
04-6110665 (General Insurance / General Takaful)
Fax:
04-6386180 (Life Insurance / Family Takaful)
04-6110764 (General Insurance / General Takaful)
Butterworth
  • Life Insurance
11A, 11B, 11C & 13, Jalan Raja Uda, Pusat Perniagaan Raja Uda, 12300 Butterworth, Penang, Malaysia
(Zurich ATM available here)

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Tel:
04-3132767 (G)
04-3130282 (L)
Fax:
04-3134831 (G)
04-3137813 (L)

 

Perak

BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
Ipoh
  • Life Insurance
  • General Insurance
  • Family Takaful
  • General Takaful
Wisma Zurich, 65, Persiaran Greenhill, 30450 Ipoh, Perak, Malaysia
(Zurich ATM available here)

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Tel:
05-2418855/8335 (HL)
05-2422355 (G)
05-2432355 (G)
Fax:
05-2545967 (G)
05-2550418 (L)
Sitiawan
  • Life Insurance
43 & 44, 1st Floor, Jalan Lumut, Taman Sentosa, 32000 Sitiawan, Perak, Malaysia
(Zurich ATM available here)

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Tel:
05-6916950
05-6927859
05-6919618
Fax:
05-6919951
Taiping
  • General Insurance
102, Ground Floor, Jalan Taming Sari, 34000 Taiping, Perak, Malaysia

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Tel:
05-8051700
05-8071700
Fax:
05-8081288

Sabah

BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
Beaufort
  • General Insurance
Lot 100, Block N, 1Beaufort Commercial Centre, 89800 Beaufort, Sabah, Malaysia

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Tel:
087-224198
087-224196
Fax:
087-224195
Keningau
  • General Insurance
Ground Floor, Unit 9, Block A, The Apollo Atrium, 89008 Keningau, Sabah, Malaysia

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Tel:
087-339363
087-339366
Fax:
087-339369
Kota Belud
  • General Insurance
No 18, Suria Commercial Centre, 89157 Kota Belud, Sabah, Malaysia
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Tel:
088-973193
Fax:
088-973190
Kota Kinabalu
  • Life Insurance
  • General Insurance
  • Family Takaful
  • General Takaful
Ground Floor & 3rd Floor, 6, Lorong Api-Api 1, 88000 Kota Kinabalu, Sabah, Malaysia
(Zurich ATM available here)

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Tel:
088-218000
Fax:
088-225955
088-258324
088-217763
(Zone Office)
Labuan
  • General Insurance
Lot 9, Ground Floor, Lazenda Commercial Centre, Phase 3, Jalan OKK Abdullah, 87000 Federal Territory Labuan, Sabah, Malaysia

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Tel:
087-412301 (G)
087-412309 (L)
Fax:
087-421062
Lahad Datu
  • General Insurance
MDLD 3716, Lot 40, Ground Floor, Bandar Wilayah, Jalan Bunga Raya, 91100 Lahad Datu, Sabah, Malaysia.

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Tel:
089-884031 (G)
089-884032 (L)
Fax:
089-889173
Ranau
  • General Insurance
Lot 5, 1st Floor, Kiaburi Plaza, Ranau New Township, 89300 Ranau, Sabah, Malaysia

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Tel:
088-876600
Fax:
088-876603
Sandakan
  • Life Insurance
  • General Insurance
Lot 10 (Grd, 1st & 2nd Flr), Block 11, Lot 9 (1st & 2nd Flr), Bandar Indah, Commercial Centre, Mile 4, Jalan Utara, 90000 Sandakan, Sabah, Malaysia
(Zurich ATM available here)

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Tel:
089-218000 (HL)
Fax:
089-214819 (G)
089-236500 (L)
Tawau
  • Life Insurance
  • General Insurance
TB 4618-4619, Block B, Ba Zhong Commercial Centre, Jalan Lama, 91000 Tawau, Sabah, Malaysia
(Zurich ATM available here)

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Tel:
089-757555 (HL)
089-776266
089-776288
089-776999
Fax:
089-765111 (G)
089-759189 (L)

Sarawak

BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
Bintulu
  • General Insurance
215, Ground Floor, Parkcity Commerce Square, Jalan Tun Ahmad Zaidi, 97000 Bintulu, Sarawak, Malaysia

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Tel:
086-333321
086-333322
Fax:
086-316122
Kuching
  • Life Insurance
  • General Insurance
  • Family Takaful
  • General Takaful
Ground Floor, Lot 86, Section 53, Jalan Ban Hock / Central Timur, 93100 Kuching, Sarawak, Malaysia
(Zurich ATM available here)

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Tel:
082-233232 (HL)
Fax:
082-429070 (G)
082-410382 (L)
Lawas
  • General Insurance
Lot 553, 1st Floor, Jalan Sungai Sloating, 98850 Lawas, Sarawak, Malaysia

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Tel:
085-262292
Fax:
085-262290
Limbang
  • General Insurance
Lot 2019, Ground Floor, Jalan Pandaruan, 98700 Limbang, Sarawak, Malaysia

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Tel:
085-217881 (G)
085-216540 (L)
Fax:
085-217882
Miri
  • Life Insurance
  • General Insurance
Lot 1402, Centre Point II, 98000 Miri, Sarawak, Malaysia

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Tel:
085-423655 (G)
085-416379 (G)
085-426800 (L)
Fax:
085-420699 (G)
085-420959 (L)
Sarikei
  • General Insurance
15, Jalan Getah, 96100 Sarikei, Sarawak, Malaysia.

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Tel:
084-659941 (G)
084-657081 (L)
Fax:
084-656590
Sibu
  • Life Insurance
  • General Insurance
8 & 9, Ground Floor, Lorong Kampung Datu 5, Jalan Kampung Datu, 96000 Sibu, Sarawak, Malaysia

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Tel:
084-330132 (G)
084-317348 (L)
084-327116 (L)
084-327117 (L)
Fax:
084-332130 (G)
084-329694 (L)

Selangor

BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
Klang
  • Life Insurance
  • General Insurance
  • General Takaful
AG2, Block A, Pusat Perniagaan Prima Klang, Jalan Kota /KS1, 41000 Klang, Selangor, Malaysia
(Zurich ATM available here)

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Tel:
03-33775622
Fax:
03-33715789
Petaling Jaya
  • Life Insurance
  • General Insurance
14, 16, 18, 20 & 22, Jalan SS 3/5, Taman Sentosa, 47300 Petaling Jaya, Selangor, Malaysia
(Zurich ATM available here)

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Tel:
03-78748880
Fax:
03-78749050
Setia Alam
  • Family Takaful
No. 67, Jalan Setia Perdana BA U13/BA, Setia Alam, 40170 Shah Alam, Selangor, Malaysia

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Tel:
03-33598110
Fax:
03-33598120

Terengganu

BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
Kemaman
  • Life Insurance
  • General Insurance
K-5371, Jalan Jakar, 24000 Kemaman, Terengganu, Malaysia

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Tel:
09-8586550
Fax:
09-8586551
Kuala Terengganu
  • Life Insurance
  • General Insurance
PT Lot 3900, Jalan Sultan Sulaiman, 20000 Kuala Terengganu, Terengganu, Malaysia

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Tel:
09-6222185
09-6313184
Fax:
09-6226963 (G)
09-6223703 (L)