MyPolicy@Zurich - What is MyPolicy@Zurich?

1: What is MyPolicy@Zurich?

  1. It is a customised, web-based service, specially designed for our policyholders.
  2. Provides online services for policyholders to access their policy details.
  3. Register now to enjoy our e-service - 24 hours, 7 days a week.

2: What can I do with MyPolicy@Zurich?

With a valid password, you are able to check your policy details and values anytime, at your convenience.

3: How do I register for MyPolicy@Zurich?

Log on to

  • In the Corporate webpage, select MyPolicy@Zurich
  • Click the 1st Time User button to register as a member of MyPolicy@Zurich
  • Read the Terms and Conditions and click Accept
  • Complete the New Member Registration Form and submit
  • Your particulars will be verified against our records for security purposes. Upon successful verification, your user account will be instantly activated.
  • A confirmation message with temporary password will be sent to you via email & SMS within 10 minutes
  • You may now access MyPolicy@Zurich

4: I am an existing Zurich website user, but I have forgotten my password; how do I reset my password?

Go to Login Page -> Forgot Password Page

  • Key in valid user ID to obtain Security Question
  • Answer the Security Question correctly and you will be redirected to the Change Password Page
  • Create New Password to login to MyPolicy@Zurich

5: Need assistance?

Contact our Call Centre at. 1-300-888-622/03-21469999 or send us an email at for assistance.