Download Forms

Corporate Careers

Download your forms here.

General Insurance Claims

For all non-motor claims, you can notify us via the MyClaims portal.

Alternatively, you may also complete and send the appropriate claims form with relevant supporting documents to our Head Office, any of our Zurich Insurance branches or to your respective servicing agent. Kindly address your documents to General Claims.

Our Head Office

Zurich General Insurance Malaysia Berhad
Level 23A, Mercu 3,
No. 3, Jalan Bangsar, KL Eco City,
59200 Kuala Lumpur, Malaysia

Complete disclosure of details will help us to process and pay your claim promptly. You may talk to us regarding your claims by writing in to us.


Motor Insurance Claim

If you are claiming for Motor Own Damage, the simplest and easiest way to start the claims process is to take your vehicle to any of the Zurich Insurance authorised panel workshops, who will assist you in submitting your claim and ensure that we get your car repaired as quickly as possible to a guaranteed high quality standard.

Find Out More About The Claims Process

General Insurance Proposal Forms

For Myself

For My Business

General Takaful Claims

For all claims, please complete and send the appropriate claim form with relevant supporting documents to our Head Office, any of our Zurich Takaful branches or to your respective servicing consultants. Kindly address your documents to General Takaful Claims.

Our Head Office

Zurich General Takaful Malaysia Berhad
Level 23A, Mercu 3,
No. 3, Jalan Bangsar, KL Eco City,
59200 Kuala Lumpur, Malaysia

Complete disclosure of details will help us to process and pay your claim promptly. You may talk to us regarding your claims by writing in to us.


Motor Takaful Claim

If you are claiming for Motor Own Damage, the simplest and easiest way to start the claims process is to take your vehicle to any of the Zurich Takaful authorised panel workshops, who will assist you in submitting your claim and ensure that we get your car repaired as quickly as possible to a guaranteed high quality standard.

Find Out More About The Claim Process

General Takaful Proposal Forms

Life Insurance Policy Services

Life Insurance Claims

You may talk to us regarding your claims by writing in to us.

Group and Individual Life Insurance Claim

You'll need to attach certain documents to complete your submission. For more information, please download:

  1. List of Required Documents - Group Life Claims
  2. List of Required Documents - Individual Life Claims

Medical Insurance Claim

You'll need to attach certain documents to complete your submission. For more information, please download:

  1. List of Required Documents - Medical Claims

Family Takaful Certificate Services

Family Takaful Claims