e-Police Report
e-Police Report
The pilot run for the e-Report initiative has kicked-off since 1st of September 2025. The focus of this e-reporting portal will be on accidents that occur specifically along the PLUS Highway, as well as single-vehicle accidents. This means that drivers involved in such accidents can conveniently lodge a police report online without the need to visit a police station.To make this process smooth and efficient, CCTVs have been installed along the PLUS Highway, and the highway patrol has been thoroughly briefed. Additionally, police officers will be stationed at the R&R areas to assist drivers and guide them in taking the necessary photographs.
For your reference, the following expressways are covered under the PLUS Highway:
- E1 – North Expressway Northern Route
- E2 – South Expressway Southern Route
- NKVE – New Klang Valley Expressway
- ELITE – North-South Expressway Central Link
- E15 – Subang Airport Highway
- BKE – Butterworth-Kulim Expressway
The e-police report is applicable under the following criteria:
- There are no injuries and/or casualties in the accident.
- The accident does not involve another vehicle or any damage to the property of another party.
- The vehicle is owned by an individual.
- The vehicle is for private use and not used for commercial purposes (e.g., e-hailing).
- E1 – North Expressway Northern Route
- E2 – South Expressway Southern Route
- NKVE – New Klang Valley Expressway
- ELITE – North-South Expressway Central Link
- E15 – Subang Airport Highway
- BKE – Butterworth-Kulim Expressway
The e-police report is applicable under the following criteria:
- There are no injuries and/or casualties in the accident.
- The accident does not involve another vehicle or any damage to the property of another party.
- The vehicle is owned by an individual.
- The vehicle is for private use and not used for commercial purposes (e.g., e-hailing).
Frequently Asked Questions
PDRM e-Reporting system provides an online convenience allowing you to lodge a police report online without having to go to a police station. However, you are restricted from making a report that does not have any element of crime. The current e-Reporting services are limited to:
i) Loss of Property & Important Document such as Identity Card, Passport,
Road tax Sticker, Land Title, Wedding Certificate, Bank Card, Handphone,
Laptop Computer, and Wallet;
ii) Cancellation of Maid Permit;
iii) Natural Disaster; and
iv) Minor Accident cases Without Another Party and/or bodily injuries.
Therefore, complainants can make an electronic police report and submit it to relevant authorities for document replacement or cancellation requests or insurance claim.
i) Loss of Property & Important Document such as Identity Card, Passport,
Road tax Sticker, Land Title, Wedding Certificate, Bank Card, Handphone,
Laptop Computer, and Wallet;
ii) Cancellation of Maid Permit;
iii) Natural Disaster; and
iv) Minor Accident cases Without Another Party and/or bodily injuries.
Therefore, complainants can make an electronic police report and submit it to relevant authorities for document replacement or cancellation requests or insurance claim.
You can only lodge an electronic police report for accident cases which fall under these conditions:
i) The accident happened within the last 24 hours;
ii) The accident happened in the following PLUS Highways during the pilot run period starting from 1st of September 2025:
a. E1 – North Expressway Northern Route;
b. E2 – South Expressway Southern Route;
c. NKVE – New Klang Valley Expressway;
d. ELITE – North-South Expressway Central Link; and
e. BKE – Butterworth-Kulim Expressway;
iii) There are no injuries and/or casualties in the accident;
iv) The accident does not involve any other vehicle(s) or damage to property of another party;
v) The vehicle is owned by an individual; and
vi) The vehicle is for private use and not used for commercial purposes (e.g. e-hailing).
*Example of minor cases such as collisions with potholes, animals, and vehicle malfunction(s).
It provides an alternative that can save your travel/queuing time at the nearest police station and allow for faster generation of police report for insurance/takaful claims process (if applicable).
During the pilot run beginning from 1 September 2025, all road traffic accidents meeting the criteria that happened along the PLUS Highways are eligible for e-police reporting.
No, only accidents that occurred at the PLUS are allowed to be reported online during the pilot run beginning from 1 September 2025
No. e-police reporting is only for single party road traffic accidents without the involvement of any other vehicles or bodily injuries.
No. e-police reporting is only for single party road traffic accidents without the involvement of any third-party property damage
Public can lodge an e-police report at https://ereporting.rmp.gov.my/index.aspx. It is a weblink accessible via mobile devices and/or PC.
You need to lodge the e-police report within 24 hours after the accident as required by the Road Transport Act 1987.
You will need to have the following information:
i) Personal identity details;
ii) Travel information;
iii) Accident location details;
iv) Cause of accident details;
v) Accident location photographs or video (if available);
vi) Vehicle damage information; and
vii) Smartphone to capture vehicle odometer and body photographs.
i) Personal identity details;
ii) Travel information;
iii) Accident location details;
iv) Cause of accident details;
v) Accident location photographs or video (if available);
vi) Vehicle damage information; and
vii) Smartphone to capture vehicle odometer and body photographs.
It would be advisable to take the photo of the vehicle and the scene of the accident if possible. If that is not possible, you may wish to take picture of your vehicle at a safe place e.g. RnR station.
You may call your insurer/takaful operator's hotline for assistance or PLUS for assistance at 1800-88-0000.
You may also engage PDRM’s Investigation Officers (IO) at the scene, where available for further guidance
You may also engage PDRM’s Investigation Officers (IO) at the scene, where available for further guidance
You can purchase and obtain the e-police reports online from MyBayar website at https://mybayar.rmp.gov.my/en with a fee. This provides convenience instead of buying a copy from the police station.
No, you cannot make any changes once a police report number is produced. You will need to go to the nearest police station and make another police report to rectify the incorrect information after the electronic police report is lodged.
Yes, a copy of the e-police report can be submitted to your insurer / takaful operator for the purpose of making an insurance / takaful claim. The e-police report can be submitted to your insurer via their panel workshop, Digital Roadside Application (DRA) or via email/insurer website portal. You may also send your vehicle to the nearest panel workshop of your insurer/takaful operator if you wish to make a claim (For comprehensive motor insurance takaful cover only).
Any false report made will result in charges under Malaysia Penal Code section 182 and/or Communication and Multimedia Act section 233. The punishment can be up to 12 months of imprisonment and/or RM50,000 fine.
Should there be any technical difficulties in accessing the e-Police Reporting website, please contact PDRM's Helpdesk at:
Bilik gerakan & Helpdesk:
sdesk@rmp.gov.my
03-910 6573 / 03-910 65732 / 03 – 9106 5735 / 03 – 9106 5736
Alternatively, you can still lodge a report at the nearest police station but still to be within 24 hours of the accident.
Bilik gerakan & Helpdesk:
sdesk@rmp.gov.my
03-910 6573 / 03-910 65732 / 03 – 9106 5735 / 03 – 9106 5736
Alternatively, you can still lodge a report at the nearest police station but still to be within 24 hours of the accident.