• Zurich Liga X

    Zurich Liga X
    7x7 All Stars 2025

    19 July 2025, Saturday

    Driven by passion, powered by care

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    MHIT Repricing: Interim Relief Measures for Impacted Customers

    Measures include staggered premium/contribution increases, options to reinstate lapsed policies/certificates, special provisions for senior customers, and dedicated support services.

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  • Zurich Malaysia campaigns

    Don't Miss Out on Our Latest Offer!

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  • Urban Climate Resilient Program (UCRP)

    Empowering communities for a climate-resilient tomorrow.

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  • PA 1 A 800x800

    Personal Accident (PA) 1-Hour Approval

    Terms and conditions apply. 

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  • image_contact us_virtual appointment

    Book an appointment for online branch services

    Experience our newly created appointment platform where you can connect with our branch staff digitally for your Insurance & Takaful needs.

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  • 1 Hour EA 800 x 800

    Just got into a minor motor accident?

    No worries, just WhatsApp us and your claim will be processed within 1 hour! Terms and conditions apply.

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  • voice of customer 800x800

    Voice of Our Customers

    Your suggestions, feedback and even complaints will be looked into individually. Scan the QR code or press the button below to share your thoughts.

    Share my thoughts

Get in Touch

Zurich Call Centre

Mondays - Fridays
8:30AM - 5:15PM

1-300-888-622 (within Malaysia)
+603-2109-7999 (outside Malaysia)

You may also drop us a line using this enquiry form

Zurich Roadside Assistance

(24-Hour Hotline)

1-300-88-5566

WhatsApp_Blue_Outline_RGB +603-7989 0345
(for WhatsApp chat and local landline calls only)

e-Request

*Applicable to Zurich General Insurance and Zurich General Takaful customers.

Zurich Medical Assistance (MiCare Malaysia)

24-hour Hotline:1800-88-2318

You may also drop us an email at callcenter@micaresvc.com

For More info, please visit medical assistance

Zurich Courtesy Car Programme

Mondays – Fridays:

9:00AM - 6:00PM

Saturdays:

9:00AM - 1:00PM

(excluding Sundays and Public Holidays)

1-300-88-1323

*Applicable to Zurich General Insurance and Zurich General Takaful customers.

Important Notices

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Awards & Recognition

Voices of customers

  • “Zurich is the only insurance provider who still provides travel insurance for senior citizens above 80 years old. It was extremely easy to purchase the insurance online too. Thank you!”

  • “Service is always outstandingly excellent. Prior notices or reminders for renewal consistently done throughout the years of using Zurich insurance. Very satisfied and highly recommended.”

  • “The officer at counter was approachable, sweet in expression, excellent in jovial communications and indeed helpful..”

  • “It is very easy to deal with because the staff is committed, especially when a claim problem arises involving vehicle damage due to an accident.”

  • “I rated a 10 because I was satisfied with the service provided. The response was fast, and I appreciated receiving updates via SMS throughout the process. Overall, I had a positive experience and would recommend Zurich to friends and family based on this.”

  • “Mengalami pengalaman yang baik dengan Zurich dan harus berkongsi kebaikan dengan orang lain”

  • “Saya baru pertama kali membuat tuntutan insurans Zurich untuk penukaran cermin hadapan kereta. Urusan melalui agen sangat mudah & cepat. Tak perlu bimbang kelewatan walaupun hampir hari raya aidilfitri 👍”

  • ”Service yang cepat dan teratur. Layanan yang mesra dan sangat membantu memudahkan urusan.”