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Get in Touch

Zurich Call Centre


(Mondays - Fridays)
8:30AM - 5:15PM

Zurich Roadside Assistance

You may contact 24-Hour Hotline:



03-7628 1538

Applicable to Zurich Insurance and Zurich Takaful customers

Zurich Courtesy Car Programme


(24-Hour Hotline)

Important Notice

Relocation of Kuching branch

As part of our continuous effort to serve you better, we will be relocating our Kuching branch to a new location on 6th January 2020. In the interim, we are operating at Hotel Grand Continental while waiting for the completion of our new branch office.

Period Branch Location

28 October 2019 –
3 January 2020

Temporary relocation to: 
Hotel Grand Continental
Lot 322, Section 46, Jalan Ban Hock, 93100 Kuching, Sarawak
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6 January 2020

Permanent relocation to:
Ground Floor, Sub Lot 6,7,8, Galacity Prime, Jalan Tun Jugah,
93350 Kuching, Sarawak

Integration of Taiping branch into Ipoh branch

In our continuous effort to improve business efficiency, please be informed that our Taiping branch operations will be integrated into our Ipoh branch. With effect from 1 November 2019 (Friday), policy services will be offered at our Ipoh branch, which is located at:

Wisma Zurich, 65, Persiaran Greenhill, 30450 Ipoh, Perak, Malaysia

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The last day of operations at our Taiping branch is 31 October 2019 (Thursday) and we will endeavour to minimise disruption of services during this transition period. Any inconvenience caused is much regretted.

Important Notice: Closure of Zurich Billion Cap Fund

Please be informed that the Zurich Billion Cap Fund will be closed with effect from 13 November 2019; with the liquidation of the Fund's portfolio of assets to be conducted between 13 August 2019 and 13 November 2019.

During this period, the performance of the Fund may not be compliant with its investment objective and policy. In order to facilitate the closure of the Fund, no additional investment or switiching to Zurich Billion Cap Fund will be allowed after 13 August 2019. Policyholders who are impacted by the closure of this fund will be notified in writing.

For more information, please refer to the Frequently Asked Questions or contact your Wealth Planner. Alternatively, you may also contact our Call Center at 1-300-888-622, email us at, or visit the nearest Zurich Life Insurance branch.

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