Contact Us
Want to know more? Contact us or visit our branches near you!
Contact Us
General Enquiries
Mondays – Fridays:
8:30AM - 5:15PM
(excluding Public Holidays)
1-300-888-622
(within Malaysia)
+603-2109-7999
(outside Malaysia).
Medical Claims & Hospital Admission Assistance
(24-Hour Hotline)
E-mail: callcenter@micaresvc.com
For more info on medical assistance, click here.
Zurich Roadside Assistance
(24-Hour Hotline)
+603-7989 0345
(for WhatsApp chat and local landline calls only)
*Applicable to Zurich General Insurance and Zurich General Takaful customers.
Zurich Travel Assistance
(24-Hour Hotline)
*Applicable to Zurich General Insurance and Zurich General Takaful customers.
Our Branches
Operating Hours :
Mondays - Fridays
8.30AM – 5.00PM
Operating Hours for Branches located in Kelantan & Terengganu :
Sundays - Thursdays
8.30AM – 5.00PM
All branches will be closed on Public Holidays and designated State Holidays.
Look for the branch nearest to you here.
Our Head Office
Level 23A, Mercu 3,
No. 3, Jalan Bangsar,
KL Eco City,
59200 Kuala Lumpur, Malaysia
Navigate via Google Maps
Navigate via Waze
IMPORTANT NOTICE:
For payments, enquiry, servicing and claims document submission, please visit our Zurich branches.
Enquiry Form
You may also drop us a line using this Enquiry Form
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Online Appointment
Bookings
Can't get to our branch?
Set up a virtual appointment and we will assist you.
Email us at employee.screening@zurich.com.my. Our Human Resource personnel will attend to your request.
Please submit to us the following documents for verification:
| From Financial Institutions | From Non-Financial Institutions |
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We will reply you within 15 working days from the date of receiving the complete documents from Hiring Institutions. We will disclose the relevant information on a best effort basis to Non-Financial Institutions.
Email us at gigt.agtscreening@zurich.com.my.
Please submit to us the following documents for verification:
| From Financial Institutions | From Non-Financial Institutions |
|
|
We will reply you within 15 working days from the date of receiving the complete documents from Hiring Institutions. We will disclose the relevant information on a best effort basis to Non-Financial Institutions.