Locate a Branch
Our extensive nationwide branch network is here to fully meet your needs.
Our Head Office
Zurich General Insurance Malaysia BerhadZurich General Takaful Malaysia Berhad
Zurich Life Insurance Malaysia Berhad
Zurich Takaful Malaysia Berhad
Level 23A, Mercu 3,
No. 3, Jalan Bangsar, KL Eco City,
59200 Kuala Lumpur, Malaysia
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Note: Please take note that our Head Office does not have servicing counters. For policy/certificate related services such as payments, renewal of policies/certificates and submission of claims documents, please visit our Zurich branches.
Our Call Centre
Call us at 1-300-888-622.
You may also drop us a line using this enquiry form.
Operating Hours
Our branches are open from 8:30am to 5:00pm, Mondays to Fridays, (Sundays to Thursdays for Kota Bahru, Kemaman and Kuala Terengganu branches), except on designated public holidays and respective state holidays:
Important Notice
Relocation of KL Branches
Please be informed that our KL branches at Menara Zurich, Jalan Dewan Bahasa and at Jalan Ipoh have relocated to serve you better. Our new KL branch will provide integrated services to both Zurich Insurance and Zurich Takaful customers at:
Ground Floor, Block B, Plaza Zurich, 12, Jalan Gelenggang, Bukit Damansara, 50490 Kuala Lumpur
Navigate via Google Maps
Navigate via Waze
For further enquiries, kindly contact our Zurich Call Centre at 1300-888-622.
Relocation of Zurich Insurance and Zurich Takaful Head Offices
Please be informed that with effect from 15 October 2018, Zurich Insurance and Zurich Takaful head offices are located at KL Eco City, a brand new mixed development enclave within the heart of Klang Valley. The relocation marks a significant milestone in our aim to create a more dynamic work environment for employees, which greatly improves collaboration across all business segments and positions us well for the growth opportunities in the coming years.
Our new head office address and contact numbers are as follows:
Level 23A, Mercu 3,
No. 3, Jalan Bangsar,
KL Eco City, 59200 Kuala Lumpur
Tel: 03-2109 6000
Fax: 03-2109 6888
As our relocation will be conducted in phases, there may be potential interruptions to the day-to-day communication and liaison with our customers, distributors, vendors and partners. Nevertheless, we are committed to minimise these disruptions and we thank you for your patience as we work through our relocation process.
Termination of Zurich ATM Facility
Please be informed that the Zurich ATM Facility will be terminated with effect from 1 January 2019. For more information on ways to pay your premiums / contributions, please refer to this page.
Johor
| BRANCHES | SERVICES PROVIDED | ADDRESS | TEL NO. |
| Batu Pahat |
|
3, Jalan Kundang 13, Taman Bukit Pasir, 83000 Batu Pahat, Johor, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 07-4310990 (Insurance - HL) 07-4310991 07-4310992 Fax: 07-4323224 (G) 07-4329380 (L) |
| Johor Bahru |
|
Menara Zurich, Ground Floor, 8th & 9th Floor, 15, Jalan Dato' Abdullah Tahir, 80300 Johor Bahru, Johor, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 07-3404488 Fax: 07-3322086 (G) 07-3333800 (G) 07-3310985 (LI / FT) |
| Kluang |
|
15, Jalan Syed Abdul Hamid Sagaff, 86000 Kluang, Johor, Malaysia
Navigate via Google Maps Navigate via Waze |
Tel: 07-7723451 (G) 07-7723677 (L) 07-7723645 (L) Fax: 07-7723646 |
| Muar |
|
6 (Grd, 1st, 2nd & 3rd Floor) & 5 (2nd & 3rd Floor), Pusat Dagangan Bakri, Jalan Bulatan Bakri, 84000 Muar, Johor, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 06-9524577(L) Fax: 06-9512409 |
| Segamat |
|
Wisma Zurich, No.1, Jalan Emas, Taman Batu Hampar, 85000 Segamat, Johor, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 07-9327551/7768 (G) 07-9322581/84 (L) Fax: 07-9327550 (G) 07-9322587 (L) |
Kedah
| BRANCHES | SERVICES PROVIDED | ADDRESS | TEL NO. |
|
Alor Setar (Jalan Tengah) |
|
535, Ground & 1st Floor, Jalan Tengah, 05100 Alor Setar, Kedah, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 04-7311550 04-7310080 (G) 04-7310081 (G) 04-7329666 (L) 04-7329018 (L) Fax: 04-7317837 |
|
Alor Setar (Kawasan Perusahaan Mergong 2) |
|
No. 209, Level 2, Units 1 & 2, Jalan Gangsa, Kawasan Perusahaan Mergong 2, 05150, Alor Setar, Kedah. Navigate via Google Maps Navigate via Waze |
Tel: 04-7326888 Fax: 04-7340688 |
| Langkawi |
|
41, Pusat Dagangan Kelana Mas, 07000 Kuah, Langkawi, Kedah, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 04-9667746 04-9667710 Fax: 04-966802 |
| Sungai Petani (Taman Pekan Baru) |
|
117 & 118, Jalan Pengkalan, Taman Pekan Baru, 08000 Sungai Petani, Kedah, Malaysia Navigate via Google Maps Navigate via Waze
|
Tel: 04-4257010 (G) 04-4257011 (G) 04-4257012 (G) 04-4223931 (L) 04-4223930 (L) 04-4223935 (L) Fax: 04-4223934 |
| Sungai Petani (Pusat Perniagaan Zamrud) |
|
No. 1 & 2, Jalan PPZ 1, Pusat Perniagaan Zamrud, 08000 Sungai Petani, Kedah Navigate via Google Maps Navigate via Waze |
Tel: 04-4237777 |
Kelantan
| BRANCHES | SERVICES PROVIDED | ADDRESS | TEL NO. |
|
Kota Bahru (Jalan Sri Cemerlang) |
|
PT 742, Jalan Sri Cemerlang, 15300 Kota Bharu, Kelantan, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 09-7439411 Fax: 09-7486269 (G) 09-7445690 (L) |
|
Kota Bahru (Pusat Perniagaan Lembah Sireh) |
|
PT435 & PT436, Pusat Perniagaan Lembah Sireh, 15050 Kota Bharu, Kelantan Navigate via Google Maps Navigate via Waze |
Tel: 09-7431212 |
Kuala Lumpur
| BRANCHES | SERVICES PROVIDED | ADDRESS | TEL NO. |
| Kuala Lumpur |
|
Ground Floor, Block B, Plaza Zurich, 12, Jalan Gelenggang, Bukit Damansara, 50490 Kuala Lumpur Navigate via Google Maps Navigate via Waze |
Tel: 03-2081 7000 Fax: 03-2081 7100 (LI / FT) 03-2081 7199 (G) |
Malacca
| BRANCH | SERVICES PROVIDED | ADDRESS | TEL NO. |
| Malacca |
|
110, 111 and 112, Taman Melaka Raya, 75000 Melaka, Malaysia
Navigate via Google Maps Navigate via Waze |
Tel: 06-2821220 (G) 06-2826157 (L) 06-2825719 (L) Fax: 06-2818380 06-2847376 |
Negeri Sembilan
| BRANCHES | SERVICES PROVIDED | ADDRESS | TEL NO. |
|
Seremban (Jalan Lintang) |
|
Menara Zurich, No. 1, Jalan Lintang, 70200 Seremban, Negeri Sembilan, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 06-7668000 (HL) 06-7648384 (G) 06-7648467 (G) 06-7627708 (L) 06-7627709 (L) 06-7627710 (L) Fax: 06-7627125 (G) 06-7619708 (L) |
|
Seremban (Seremban Forest Heights) |
|
No. 13G, Jalan Forest Heights 8, Seremban Forest Heights, 70450 Seremban, Negeri Sembilan Navigate via Google Maps Navigate via Waze |
Tel: 06-7644000 |
Pahang
| BRANCHES | SERVICES PROVIDED | ADDRESS | TEL NO. |
| Bentong |
|
Lot 3, Ground Floor & 1st Floor, Pusat Perniagaan Ketari, 28700 Bentong, Pahang, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 09-2228377 09-2221606 Fax: 09-2221622 |
| Kuantan |
|
B10 (Ground Floor), Lorong Pasar Baru 4, 25200 Kuantan, Pahang Navigate via Google Maps Navigate via Waze |
Tel: 09-5316779 (Life Insurance / Family Takaful) 09-5131383 (General Insurance / General Takaful) Fax: 09-5316795 |
| Mentakab |
|
53, 1st Floor, Jalan Tun Razak, 28400 Mentakab, Pahang, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 09-2770166 Fax: 09-2770179 |
Penang
| BRANCHES | SERVICES PROVIDED | ADDRESS | TEL NO. |
| Penang |
|
No. 108-B-01-28A, SPICE Canopy, Jalan Tun Dr. Awang, 11900 Penang Navigate via Google Maps Navigate via Waze |
Tel: 04-6386355 (Life Insurance / Family Takaful) 04-6110665 (General Insurance / General Takaful) Fax: 04-6386180 (Life Insurance / Family Takaful) 04-6110764 (General Insurance / General Takaful) |
| Butterworth |
|
11A, 11B, 11C & 13, Jalan Raja Uda, Pusat Perniagaan Raja Uda, 12300 Butterworth, Penang, Malaysia |
Tel: 04-3132767 (G) 04-3130282 (L) Fax: 04-3134831 (G) 04-3137813 (L)
|
Perak
| BRANCHES | SERVICES PROVIDED | ADDRESS | TEL NO. |
| Ipoh |
|
Wisma Zurich, 65, Persiaran Greenhill, 30450 Ipoh, Perak, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 05-2418855/8335 (HL) 05-2422355 (G) 05-2432355 (G) Fax: 05-2545967 (G) 05-2550418 (L) |
| Sitiawan |
|
43 & 44, 1st Floor, Jalan Lumut, Taman Sentosa, 32000 Sitiawan, Perak, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 05-6916950 05-6927859 05-6919618 Fax: 05-6919951 |
| Taiping |
|
102, Ground Floor, Jalan Taming Sari, 34000 Taiping, Perak, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 05-8051700 05-8071700 Fax: 05-8081288 |
Sabah
| BRANCHES | SERVICES PROVIDED | ADDRESS | TEL NO. |
| Beaufort |
|
Lot 100, Block N, 1Beaufort Commercial Centre, 89800 Beaufort, Sabah, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 087-224198 087-224196 Fax: 087-224195 |
| Keningau |
|
Ground Floor, Unit 9, Block A, The Apollo Atrium, 89008 Keningau, Sabah, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 087-339363 087-339366 Fax: 087-339369 |
| Kota Belud |
|
No 18, Suria Commercial Centre, 89157 Kota Belud, Sabah, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 088-973193 Fax: 088-973190 |
| Kota Kinabalu |
|
Ground Floor & 3rd Floor, 6, Lorong Api-Api 1, 88000 Kota Kinabalu, Sabah, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 088-218000 Fax: 088-225955 088-258324 088-217763 (Zone Office) |
| Labuan |
|
Lot 9, Ground Floor, Lazenda Commercial Centre, Phase 3, Jalan OKK Abdullah, 87000 Federal Territory Labuan, Sabah, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 087-412301 (G) 087-412309 (L) Fax: 087-421062 |
| Lahad Datu |
|
MDLD 3716, Lot 40, Ground Floor, Bandar Wilayah, Jalan Bunga Raya, 91100 Lahad Datu, Sabah, Malaysia. Navigate via Google Maps Navigate via Waze |
Tel: 089-884031 (G) 089-884032 (L) Fax: 089-889173 |
| Ranau |
|
Lot 5, 1st Floor, Kiaburi Plaza, Ranau New Township, 89300 Ranau, Sabah, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 088-876600 Fax: 088-876603 |
| Sandakan |
|
Lot 10 (Grd, 1st & 2nd Flr), Block 11, Lot 9 (1st & 2nd Flr), Bandar Indah, Commercial Centre, Mile 4, Jalan Utara, 90000 Sandakan, Sabah, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 089-218000 (HL) Fax: 089-214819 (G) 089-236500 (L) |
| Tawau |
|
TB 4618-4619, Block B, Ba Zhong Commercial Centre, Jalan Lama, 91000 Tawau, Sabah, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 089-757555 (HL) 089-776266 089-776288 089-776999 Fax: 089-765111 (G) 089-759189 (L) |
Sarawak
| BRANCHES | SERVICES PROVIDED | ADDRESS | TEL NO. |
| Bintulu |
|
215, Ground Floor, Parkcity Commerce Square, Jalan Tun Ahmad Zaidi, 97000 Bintulu, Sarawak, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 086-333321 086-333322 Fax: 086-316122 |
| Kuching |
|
Ground Floor, Lot 86, Section 53, Jalan Ban Hock / Central Timur, 93100 Kuching, Sarawak, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 082-233232 (HL) Fax: 082-429070 (G) 082-410382 (L) |
| Lawas |
|
Lot 553, 1st Floor, Jalan Sungai Sloating, 98850 Lawas, Sarawak, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 085-262292 Fax: 085-262290 |
| Limbang |
|
Lot 2019, Ground Floor, Jalan Pandaruan, 98700 Limbang, Sarawak, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 085-217881 (G) 085-216540 (L) Fax: 085-217882 |
| Miri |
|
Lot 1402, Centre Point II, 98000 Miri, Sarawak, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 085-423655 (G) 085-416379 (G) 085-426800 (L) Fax: 085-420699 (G) 085-420959 (L) |
| Sarikei |
|
15, Jalan Getah, 96100 Sarikei, Sarawak, Malaysia. Navigate via Google Maps Navigate via Waze |
Tel: 084-659941 (G) 084-657081 (L) Fax: 084-656590 |
| Sibu |
|
8 & 9, Ground Floor, Lorong Kampung Datu 5, Jalan Kampung Datu, 96000 Sibu, Sarawak, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 084-330132 (G) 084-317348 (L) 084-327116 (L) 084-327117 (L) Fax: 084-332130 (G) 084-329694 (L) |
Selangor
| BRANCHES | SERVICES PROVIDED | ADDRESS | TEL NO. |
| Klang |
|
AG2, Block A, Pusat Perniagaan Prima Klang, Jalan Kota /KS1, 41000 Klang, Selangor, Malaysia |
Tel: 03-33775622 Fax: 03-33715789 |
| Petaling Jaya |
|
14, 16, 18, 20 & 22, Jalan SS 3/5, Taman Sentosa, 47300 Petaling Jaya, Selangor, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 03-78748880 Fax: 03-78749050 |
| Setia Alam |
|
No. 67, Jalan Setia Perdana BA U13/BA, Setia Alam, 40170 Shah Alam, Selangor, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 03-33598110 Fax: 03-33598120 |
Terengganu
| BRANCHES | SERVICES PROVIDED | ADDRESS | TEL NO. |
| Kemaman |
|
K-5371, Jalan Jakar, 24000 Kemaman, Terengganu, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 09-8586550 Fax: 09-8586551 |
| Kuala Terengganu |
|
PT Lot 3900, Jalan Sultan Sulaiman, 20000 Kuala Terengganu, Terengganu, Malaysia Navigate via Google Maps Navigate via Waze |
Tel: 09-6222185 09-6313184 Fax: 09-6226963 (G) 09-6223703 (L) |