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Locate a Branch

Our extensive nationwide branch network is here to fully meet your needs.

Our Head Office

Zurich General Insurance Malaysia Berhad
Zurich General Takaful Malaysia Berhad
Zurich Life Insurance Malaysia Berhad
Zurich Takaful Malaysia Berhad

Level 23A, Mercu 3,
No. 3, Jalan Bangsar, KL Eco City,
59200 Kuala Lumpur, Malaysia

Navigate via Google Maps
Navigate via Waze

Note: Please take note that our Head Office does not have servicing counters. For policy/certificate related services such as payments, renewal of policies/certificates and submission of claims documents, please visit our Zurich branches.

Our Call Centre

Call us at 1-300-888-622 (within Malaysia) or +603-2109-7999 (outside Malaysia).

You may also drop us a line using this enquiry form.

Important Notice

Delivery of Essential Services during MCO

At Zurich Malaysia, our top priority is to ensure the safety and wellbeing of our employees, distributors/agents, customers and all those around us.

As our Head Office and branch premises are closed throughout the Movement Control Order (MCO) duration (currently extended to 14 April 2020), our employees are working remotely from home to continue providing essential services including the processing and handling of insurance/takaful claims, issuance of guarantee letters for hospital admissions and annual renewal of insurance policies/takaful certificates.

For more information on the interim measures for delivery of essential services, please click HERE.

Stay safe, #StayAtHome and please abide by the instructions given by the authorities.

Family Takaful Services expanded to more branches

Beginning 16 March 2020, our family takaful services will be available in these branches to serve you better:

Butterworth
Kluang
Kuala Terengganu
Muar
Segamat

If you have any questions, please contact your Wealth Planner, visit your nearest Zurich branch, contact our Zurich Call Centre at 1-300-888-622 or email us at callcentre@zurich.com.my.

Termination of Zurich ATM Facility

Please be informed that the Zurich ATM Facility will be terminated with effect from 1 January 2019. For more information on ways to pay your premiums / contributions, please refer to this page.

Operating Hours

Our branches are open from 8:30am to 5:00pm, Mondays to Fridays, (Sundays to Thursdays for Kota Bahru and Kuala Terengganu branches), except on designated public holidays and respective state holidays:

Johor

BRANCHES	SERVICES PROVIDED	ADDRESS	TEL NO.
Batu Pahat	Life Insurance General Insurance	3, Jalan Kundang 13, Taman Bukit Pasir, 83000 Batu Pahat, Johor, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 07-4310990 (Insurance - HL) 07-4310991 07-4310992 Fax: 07-4323224 (G) 07-4329380 (L)
Johor Bahru	Life Insurance General Insurance Family Takaful General Takaful	Menara Zurich, Ground Floor, 8th & 9th Floor, 15, Jalan Dato' Abdullah Tahir, 80300 Johor Bahru, Johor, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 07-3404488 Fax: 07-3322086 (G) 07-3333800 (G) 07-3310985 (LI / FT)
Kluang	Life Insurance General Insurance Family Takaful	15, Jalan Syed Abdul Hamid Sagaff, 86000 Kluang, Johor, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 07-7723451 (G) 07-7723677 (L) 07-7723645 (L) Fax: 07-7723646
Muar	Life Insurance Family Takaful	6 (Grd, 1st, 2nd & 3rd Floor) & 5 (2nd & 3rd Floor), Pusat Dagangan Bakri, Jalan Bulatan Bakri, 84000 Muar, Johor, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 06-9524577(L) Fax: 06-9512409
Segamat	Life Insurance General Insurance Family Takaful	Wisma Zurich, No.1, Jalan Emas, Taman Batu Hampar, 85000 Segamat, Johor, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 07-9327551/7768 (G) 07-9322581/84 (L) Fax: 07-9327550 (G) 07-9322587 (L)

Kedah

BRANCHES	SERVICES PROVIDED	ADDRESS	TEL NO.
Alor Setar (Jalan Tengah)	Life Insurance General Insurance General Takaful	535, Ground & 1st Floor, Jalan Tengah, 05100 Alor Setar, Kedah, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 04-7311550 04-7310080 (G) 04-7310081 (G) 04-7329666 (L) 04-7329018 (L) Fax: 04-7317837
Alor Setar (Kawasan Perusahaan Mergong 2)	Family Takaful	No. 209, Level 2, Units 1 & 2, Jalan Gangsa, Kawasan Perusahaan Mergong 2, 05150, Alor Setar, Kedah. Navigate via Google Maps Navigate via Waze	Tel: 04-7326888 Fax: 04-7340688
Langkawi	General Insurance	41, Pusat Dagangan Kelana Mas, 07000 Kuah, Langkawi, Kedah, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 04-9667746 04-9667710 Fax: 04-966802
Sungai Petani (Taman Pekan Baru)	Life Insurance	117 & 118, Jalan Pengkalan, Taman Pekan Baru, 08000 Sungai Petani, Kedah, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 04-4257010 (G) 04-4257011 (G) 04-4257012 (G) 04-4223931 (L) 04-4223930 (L) 04-4223935 (L) Fax: 04-4223934
Sungai Petani (Pusat Perniagaan Zamrud)	Family Takaful	No. 1 & 2, Jalan PPZ 1, Pusat Perniagaan Zamrud, 08000 Sungai Petani, Kedah Navigate via Google Maps Navigate via Waze	Tel: 04-4237777

Kelantan

BRANCHES	SERVICES PROVIDED	ADDRESS	TEL NO.
Kota Bahru (Jalan Sri Cemerlang)	Life Insurance General Insurance General Takaful	PT 742, Jalan Sri Cemerlang, 15300 Kota Bharu, Kelantan, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 09-7439411 Fax: 09-7486269 (G) 09-7445690 (L)
Kota Bahru (Pusat Perniagaan Lembah Sireh)	Family Takaful	PT435 & PT436, Pusat Perniagaan Lembah Sireh, 15050 Kota Bharu, Kelantan Navigate via Google Maps Navigate via Waze	Tel: 09-7431212

Kuala Lumpur

BRANCHES	SERVICES PROVIDED	ADDRESS	TEL NO.
Kuala Lumpur	Life Insurance General Insurance Family Takaful General Takaful	Ground Floor, Block B, Plaza Zurich, 12, Jalan Gelenggang, Bukit Damansara, 50490 Kuala Lumpur Navigate via Google Maps Navigate via Waze	Tel: 03-2081 7000 Fax: 03-2081 7100 (LI / FT) 03-2081 7199 (G)

Malacca

BRANCH	SERVICES PROVIDED	ADDRESS	TEL NO.
Malacca	Life Insurance General Insurance Family Takaful General Takaful	110, 111 and 112, Taman Melaka Raya, 75000 Melaka, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 06-2821220 (G) 06-2826157 (L) 06-2825719 (L) Fax: 06-2818380 06-2847376

Negeri Sembilan

BRANCHES	SERVICES PROVIDED	ADDRESS	TEL NO.
Seremban (Jalan Lintang)	Life Insurance General Insurance General Takaful	Menara Zurich, No. 1, Jalan Lintang, 70200 Seremban, Negeri Sembilan, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 06-7668000 (HL) 06-7648384 (G) 06-7648467 (G) 06-7627708 (L) 06-7627709 (L) 06-7627710 (L) Fax: 06-7627125 (G) 06-7619708 (L)
Seremban (Seremban Forest Heights)	Family Takaful	No. 13G, Jalan Forest Heights 8, Seremban Forest Heights, 70450 Seremban, Negeri Sembilan Navigate via Google Maps Navigate via Waze	Tel: 06-7644000

Pahang

BRANCHES	SERVICES PROVIDED	ADDRESS	TEL NO.
Bentong	Life Insurance General Insurance	Lot 3, Ground Floor & 1st Floor, Pusat Perniagaan Ketari, 28700 Bentong, Pahang, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 09-2228377 09-2221606 Fax: 09-2221622
Kuantan	Life Insurance General Insurance Family Takaful General Takaful	B10 (Ground Floor), Lorong Pasar Baru 4, 25200 Kuantan, Pahang Navigate via Google Maps Navigate via Waze	Tel: 09-5316779 (Life Insurance / Family Takaful) 09-5131383 (General Insurance / General Takaful) Fax: 09-5316795
Mentakab	General Insurance	53, 1st Floor, Jalan Tun Razak, 28400 Mentakab, Pahang, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 09-2770166 Fax: 09-2770179

Penang

BRANCHES	SERVICES PROVIDED	ADDRESS	TEL NO.
Penang	Life Insurance General Insurance Family Takaful General Takaful	No. 108-B-01-28A, SPICE Canopy, Jalan Tun Dr. Awang, 11900 Penang Navigate via Google Maps Navigate via Waze	Tel: 04-6386355 (Life Insurance / Family Takaful) 04-6110665 (General Insurance / General Takaful) Fax: 04-6386180 (Life Insurance / Family Takaful) 04-6110764 (General Insurance / General Takaful)
Butterworth	Life Insurance Family Takaful	11A, 11B, 11C & 13, Jalan Raja Uda, Pusat Perniagaan Raja Uda, 12300 Butterworth, Penang, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 04-3130282 Fax: 04-3137813

BRANCHES

SERVICES PROVIDED

ADDRESS

TEL NO.

Penang

Life Insurance
General Insurance
Family Takaful
General Takaful

No. 108-B-01-28A, SPICE Canopy, Jalan Tun Dr. Awang, 11900 Penang

Navigate via Google Maps
Navigate via Waze

Tel:
04-6386355 (Life Insurance / Family Takaful)
04-6110665 (General Insurance / General Takaful)
Fax:
04-6386180 (Life Insurance / Family Takaful)
04-6110764 (General Insurance / General Takaful)

Butterworth

Life Insurance
Family Takaful

11A, 11B, 11C & 13, Jalan Raja Uda, Pusat Perniagaan Raja Uda, 12300 Butterworth, Penang, Malaysia

Navigate via Google Maps
Navigate via Waze

Tel:
04-3130282
Fax:
04-3137813

Perak

BRANCHES	SERVICES PROVIDED	ADDRESS	TEL NO.
Ipoh	Life Insurance General Insurance Family Takaful General Takaful	Wisma Zurich, 65, Persiaran Greenhill, 30450 Ipoh, Perak, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 05-2418855/8335 (HL) 05-2422355 (G) 05-2432355 (G) Fax: 05-2545967 (G) 05-2550418 (L)
Sitiawan	Life Insurance	43 & 44, 1st Floor, Jalan Lumut, Taman Sentosa, 32000 Sitiawan, Perak, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 05-6916950 05-6927859 05-6919618 Fax: 05-6919951

Sarawak

BRANCHES	SERVICES PROVIDED	ADDRESS	TEL NO.
Bintulu	General Insurance	215, Ground Floor, Parkcity Commerce Square, Jalan Tun Ahmad Zaidi, 97000 Bintulu, Sarawak, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 086-333321 086-333322 Fax: 086-316122
Kuching	Life Insurance General Insurance Family Takaful General Takaful	Ground Floor, Sub Lot 6,7,8, Galacity Prime, Jalan Tun Jugah, 93350 Kuching, Sarawak, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 082-265388 (HL)
Lawas	General Insurance	Lot 553, 1st Floor, Jalan Sungai Sloating, 98850 Lawas, Sarawak, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 085-262292 Fax: 085-262290
Limbang	General Insurance	Lot 2019, Ground Floor, Jalan Pandaruan, 98700 Limbang, Sarawak, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 085-217881 (G) 085-216540 (L) Fax: 085-217882
Miri	Life Insurance General Insurance	Lot 1402, Centre Point II, 98000 Miri, Sarawak, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 085-423655 (G) 085-416379 (G) 085-426800 (L) Fax: 085-420699 (G) 085-420959 (L)
Sibu	Life Insurance General Insurance	8 & 9, Ground Floor, Lorong Kampung Datu 5, Jalan Kampung Datu, 96000 Sibu, Sarawak, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 084-330132 (G) 084-317348 (L) 084-327116 (L) 084-327117 (L) Fax: 084-332130 (G) 084-329694 (L)

Sabah

BRANCHES	SERVICES PROVIDED	ADDRESS	TEL NO.
Beaufort	General Insurance	Lot 100, Block N, 1Beaufort Commercial Centre, 89800 Beaufort, Sabah, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 087-224198 087-224196 Fax: 087-224195
Keningau	General Insurance	Ground Floor, Unit 9, Block A, The Apollo Atrium, 89008 Keningau, Sabah, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 087-339363 087-339366 Fax: 087-339369
Kota Belud	General Insurance	No 18, Suria Commercial Centre, 89157 Kota Belud, Sabah, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 088-973193 Fax: 088-973190
Kota Kinabalu	Life Insurance General Insurance Family Takaful General Takaful	Ground Floor & 3rd Floor, 6, Lorong Api-Api 1, 88000 Kota Kinabalu, Sabah, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 088-218000 Fax: 088-225955 088-258324 088-217763 (Zone Office)
Labuan	General Insurance	Lot 9, Ground Floor, Lazenda Commercial Centre, Phase 3, Jalan OKK Abdullah, 87000 Federal Territory Labuan, Sabah, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 087-412301 (G) 087-412309 (L) Fax: 087-421062
Lahad Datu	General Insurance	MDLD 3716, Lot 40, Ground Floor, Bandar Wilayah, Jalan Bunga Raya, 91100 Lahad Datu, Sabah, Malaysia. Navigate via Google Maps Navigate via Waze	Tel: 089-884031 (G) 089-884032 (L) Fax: 089-889173
Ranau	General Insurance	Lot 5, 1st Floor, Kiaburi Plaza, Ranau New Township, 89300 Ranau, Sabah, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 088-876600 Fax: 088-876603
Sandakan	Life Insurance General Insurance	Lot 10 (Grd, 1st & 2nd Flr), Block 11, Lot 9 (1st & 2nd Flr), Bandar Indah, Commercial Centre, Mile 4, Jalan Utara, 90000 Sandakan, Sabah, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 089-218000 (HL) Fax: 089-214819 (G) 089-236500 (L)
Tawau	Life Insurance General Insurance	TB 4618-4619, Block B, Ba Zhong Commercial Centre, Jalan Lama, 91000 Tawau, Sabah, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 089-757555 (HL) 089-776266 089-776288 089-776999 Fax: 089-765111 (G) 089-759189 (L)

Selangor

BRANCHES	SERVICES PROVIDED	ADDRESS	TEL NO.
Klang	Life Insurance General Insurance General Takaful	AG2, Block A, Pusat Perniagaan Prima Klang, Jalan Kota /KS1, 41000 Klang, Selangor, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 03-33775622 Fax: 03-33715789
Petaling Jaya	Life Insurance General Insurance	14, 16, 18, 20 & 22, Jalan SS 3/5, Taman Sentosa, 47300 Petaling Jaya, Selangor, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 03-78748880 Fax: 03-78749050
Setia Alam	Family Takaful	No. 67, Jalan Setia Perdana BA U13/BA, Setia Alam, 40170 Shah Alam, Selangor, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 03-33598110 Fax: 03-33598120

Terengganu

BRANCHES	SERVICES PROVIDED	ADDRESS	TEL NO.
Kuala Terengganu	Life Insurance General Insurance Family Takaful General Takaful	PT Lot 3900, Jalan Sultan Sulaiman, 20000 Kuala Terengganu, Terengganu, Malaysia Navigate via Google Maps Navigate via Waze	Tel: 09-6222185 09-6313184 Fax: 09-6226963 (G) 09-6223703 (L)

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Zurich Insurance & Takaful