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Welcome to Zurich Malaysia's website! How can we help you today?

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Locate a Branch

Our extensive nationwide branch network is here to fully meet your needs.

Our Head Office

Zurich General Insurance Malaysia Berhad
Zurich General Takaful Malaysia Berhad
Zurich Life Insurance Malaysia Berhad
Zurich Takaful Malaysia Berhad


Level 23A, Mercu 3,
No. 3, Jalan Bangsar, KL Eco City,
59200 Kuala Lumpur, Malaysia

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Note: Please take note that our Head Office does not have servicing counters. For policy/certificate related services such as payments, renewal of policies/certificates and submission of claims documents, please visit our Zurich branches.

Our Call Centre

Call us at 1-300-888-622 (within Malaysia) or +603-2109-7999 (outside Malaysia).

You may also drop us a line using this enquiry form.

Important Notice

Delivery of Essential Services during MCO

At Zurich Malaysia, our top priority is to ensure the safety and wellbeing of our employees, distributors/agents, customers and all those around us.

As our Head Office and branch premises are closed throughout the Movement Control Order (MCO) duration (currently extended to 14 April 2020), our employees are working remotely from home to continue providing essential services including the processing and handling of insurance/takaful claims, issuance of guarantee letters for hospital admissions and annual renewal of insurance policies/takaful certificates.

For more information on the interim measures for delivery of essential services, please click HERE.

Stay safe, #StayAtHome and please abide by the instructions given by the authorities.

Family Takaful Services expanded to more branches

Beginning 16 March 2020, our family takaful services will be available in these branches to serve you better:

  • Butterworth
  • Kluang
  • Kuala Terengganu
  • Muar
  • Segamat
If you have any questions, please contact your Wealth Planner, visit your nearest Zurich branch, contact our Zurich Call Centre at 1-300-888-622 or email us at callcentre@zurich.com.my.

Termination of Zurich ATM Facility

Please be informed that the Zurich ATM Facility will be terminated with effect from 1 January 2019. For more information on ways to pay your premiums / contributions, please refer to this page.

Operating Hours

Our branches are open from 8:30am to 5:00pm, Mondays to Fridays, (Sundays to Thursdays for Kota Bahru and Kuala Terengganu branches), except on designated public holidays and respective state holidays:

  • Johor
    BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
    Batu Pahat
    • Life Insurance
    • General Insurance
    3, Jalan Kundang 13, Taman Bukit Pasir, 83000 Batu Pahat, Johor, Malaysia

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    Tel:
    07-4310990 (Insurance - HL)
    07-4310991
    07-4310992
    Fax:
    07-4323224 (G)
    07-4329380 (L)
    Johor Bahru
    • Life Insurance
    • General Insurance
    • Family Takaful
    • General Takaful
    Menara Zurich, Ground Floor, 8th & 9th Floor, 15, Jalan Dato' Abdullah Tahir, 80300 Johor Bahru, Johor, Malaysia
     
    Navigate via Google Maps
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    Tel:
    07-3404488
    Fax:
    07-3322086 (G)
    07-3333800 (G)
    07-3310985 (LI / FT)
    Kluang
    • Life Insurance
    • General Insurance
    • Family Takaful
    15, Jalan Syed Abdul Hamid Sagaff, 86000 Kluang, Johor, Malaysia

    Navigate via Google Maps
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    Tel:
    07-7723451 (G)
    07-7723677 (L)
    07-7723645 (L)
    Fax:
    07-7723646
    Muar
    • Life Insurance
    • Family Takaful
    6 (Grd, 1st, 2nd & 3rd Floor) & 5 (2nd & 3rd Floor), Pusat Dagangan Bakri, Jalan Bulatan Bakri, 84000 Muar, Johor, Malaysia

    Navigate via Google Maps
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    Tel:
    06-9524577(L)
    Fax:
    06-9512409
    Segamat
    • Life Insurance
    • General Insurance
    • Family Takaful
    Wisma Zurich, No.1, Jalan Emas, Taman Batu Hampar, 85000 Segamat, Johor, Malaysia

    Navigate via Google Maps
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    Tel:
    07-9327551/7768 (G)
    07-9322581/84 (L)
    Fax:
    07-9327550 (G)
    07-9322587 (L)
  • Kedah
    BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
    Alor Setar
    (Jalan Tengah)
    • Life Insurance
    • General Insurance
    • General Takaful
    535, Ground & 1st Floor, Jalan Tengah, 05100 Alor Setar, Kedah, Malaysia

    Navigate via Google Maps
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    Tel:
    04-7311550
    04-7310080 (G)
    04-7310081 (G)
    04-7329666 (L)
    04-7329018 (L)
    Fax:
    04-7317837
    Alor Setar
    (Kawasan Perusahaan Mergong 2)
    • Family Takaful
    No. 209, Level 2, Units 1 & 2, Jalan Gangsa, Kawasan Perusahaan Mergong 2, 05150, Alor Setar, Kedah.

    Navigate via Google Maps
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    Tel:
    04-7326888
    Fax:
    04-7340688
    Langkawi
    • General Insurance
    41, Pusat Dagangan Kelana Mas, 07000 Kuah, Langkawi, Kedah, Malaysia

    Navigate via Google Maps
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    Tel:
    04-9667746
    04-9667710
    Fax:
    04-966802
    Sungai Petani
    (Taman Pekan Baru)
    • Life Insurance
    117 & 118, Jalan Pengkalan, Taman Pekan Baru, 08000 Sungai Petani, Kedah, Malaysia

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    Tel:
    04-4257010 (G)
    04-4257011 (G)
    04-4257012 (G)
    04-4223931 (L)
    04-4223930 (L)
    04-4223935 (L)
    Fax:
    04-4223934
    Sungai Petani
    (Pusat Perniagaan Zamrud)
    • Family Takaful
    No. 1 & 2, Jalan PPZ 1, Pusat Perniagaan Zamrud, 08000 Sungai Petani, Kedah

    Navigate via Google Maps
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    Tel:
    04-4237777
  • Kelantan
    BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
    Kota Bahru
    (Jalan Sri Cemerlang)
    • Life Insurance
    • General Insurance
    • General Takaful
    PT 742, Jalan Sri Cemerlang, 15300 Kota Bharu, Kelantan, Malaysia
     
    Navigate via Google Maps
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    Tel:
    09-7439411
    Fax:
    09-7486269 (G)
    09-7445690 (L)
    Kota Bahru
    (Pusat Perniagaan Lembah Sireh)
    • Family Takaful
    PT435 & PT436, Pusat Perniagaan Lembah Sireh, 15050 Kota Bharu, Kelantan
     
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    Tel:
    09-7431212
  • Kuala Lumpur
    BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
    Kuala Lumpur
    • Life Insurance
    • General Insurance
    • Family Takaful
    • General Takaful
    Ground Floor, Block B, Plaza Zurich, 12, Jalan Gelenggang, Bukit Damansara, 50490 Kuala Lumpur

    Navigate via Google Maps
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    Tel:
    03-2081 7000
    Fax:
    03-2081 7100 (LI / FT)
    03-2081 7199 (G)
  • Malacca
    BRANCH SERVICES PROVIDED ADDRESS TEL NO.
    Malacca
    • Life Insurance
    • General Insurance
    • Family Takaful
    • General Takaful
    110, 111 and 112, Taman Melaka Raya, 75000 Melaka, Malaysia
     
    Navigate via Google Maps
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    Tel:
    06-2821220 (G)
    06-2826157 (L)
    06-2825719 (L)
    Fax:
    06-2818380
    06-2847376
  • Negeri Sembilan
    BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
    Seremban
    (Jalan Lintang)
    • Life Insurance
    • General Insurance
    • General Takaful
    Menara Zurich, No. 1, Jalan Lintang, 70200 Seremban, Negeri Sembilan, Malaysia

    Navigate via Google Maps
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    Tel:
    06-7668000 (HL)
    06-7648384 (G)
    06-7648467 (G)
    06-7627708 (L)
    06-7627709 (L)
    06-7627710 (L)
    Fax:
    06-7627125 (G)
    06-7619708 (L)
    Seremban
    (Seremban Forest Heights)
    • Family Takaful
    No. 13G, Jalan Forest Heights 8, Seremban Forest Heights, 70450 Seremban, Negeri Sembilan

    Navigate via Google Maps
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    Tel:
    06-7644000
  • Pahang
    BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
    Bentong
    • Life Insurance
    • General Insurance
    Lot 3, Ground Floor & 1st Floor, Pusat Perniagaan Ketari, 28700 Bentong, Pahang, Malaysia

    Navigate via Google Maps
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    Tel:
    09-2228377
    09-2221606
    Fax:
    09-2221622
    Kuantan
    • Life Insurance
    • General Insurance
    • Family Takaful
    • General Takaful
    B10 (Ground Floor), Lorong Pasar Baru 4, 25200 Kuantan, Pahang

    Navigate via Google Maps
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    Tel:
    09-5316779 (Life Insurance / Family Takaful)
    09-5131383 (General Insurance / General Takaful)
    Fax:
    09-5316795
    Mentakab
    • General Insurance
    53, 1st Floor, Jalan Tun Razak, 28400 Mentakab, Pahang, Malaysia

    Navigate via Google Maps
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    Tel:
    09-2770166
    Fax:
    09-2770179
  • Penang
    BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
    Penang
    • Life Insurance
    • General Insurance
    • Family Takaful
    • General Takaful
    No. 108-B-01-28A, SPICE Canopy, Jalan Tun Dr. Awang, 11900 Penang

    Navigate via Google Maps
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    Tel:
    04-6386355 (Life Insurance / Family Takaful)
    04-6110665 (General Insurance / General Takaful)
    Fax:
    04-6386180 (Life Insurance / Family Takaful)
    04-6110764 (General Insurance / General Takaful)
    Butterworth
    • Life Insurance
    • Family Takaful

    11A, 11B, 11C & 13, Jalan Raja Uda, Pusat Perniagaan Raja Uda, 12300 Butterworth, Penang, Malaysia             

    Navigate via Google Maps
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    Tel:
    04-3130282
    Fax:
    04-3137813

     

  • Perak
    BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
    Ipoh
    • Life Insurance
    • General Insurance
    • Family Takaful
    • General Takaful
    Wisma Zurich, 65, Persiaran Greenhill, 30450 Ipoh, Perak, Malaysia

    Navigate via Google Maps
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    Tel:
    05-2418855/8335 (HL)
    05-2422355 (G)
    05-2432355 (G)
    Fax:
    05-2545967 (G)
    05-2550418 (L)
    Sitiawan
    • Life Insurance
    43 & 44, 1st Floor, Jalan Lumut, Taman Sentosa, 32000 Sitiawan, Perak, Malaysia

    Navigate via Google Maps
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    Tel:
    05-6916950
    05-6927859
    05-6919618
    Fax:
    05-6919951
  • Sarawak
    BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
    Bintulu
    • General Insurance
    215, Ground Floor, Parkcity Commerce Square, Jalan Tun Ahmad Zaidi, 97000 Bintulu, Sarawak, Malaysia

    Navigate via Google Maps
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    Tel:
    086-333321
    086-333322
    Fax:
    086-316122
    Kuching
    • Life Insurance
    • General Insurance
    • Family Takaful
    • General Takaful
    Ground Floor, Sub Lot 6,7,8, Galacity Prime, Jalan Tun Jugah, 93350 Kuching, Sarawak, Malaysia

    Navigate via Google Maps
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    Tel:
    082-265388 (HL) 
    Lawas
    • General Insurance
    Lot 553, 1st Floor, Jalan Sungai Sloating, 98850 Lawas, Sarawak, Malaysia

    Navigate via Google Maps
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    Tel:
    085-262292
    Fax:
    085-262290
    Limbang
    • General Insurance
    Lot 2019, Ground Floor, Jalan Pandaruan, 98700 Limbang, Sarawak, Malaysia

    Navigate via Google Maps
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    Tel:
    085-217881 (G)
    085-216540 (L)
    Fax:
    085-217882
    Miri
    • Life Insurance
    • General Insurance
    Lot 1402, Centre Point II, 98000 Miri, Sarawak, Malaysia

    Navigate via Google Maps
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    Tel:
    085-423655 (G)
    085-416379 (G)
    085-426800 (L)
    Fax:
    085-420699 (G)
    085-420959 (L)
    Sibu
    • Life Insurance
    • General Insurance
    8 & 9, Ground Floor, Lorong Kampung Datu 5, Jalan Kampung Datu, 96000 Sibu, Sarawak, Malaysia

    Navigate via Google Maps
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    Tel:
    084-330132 (G)
    084-317348 (L)
    084-327116 (L)
    084-327117 (L)
    Fax:
    084-332130 (G)
    084-329694 (L)
  • Sabah
    BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
    Beaufort
    • General Insurance
    Lot 100, Block N, 1Beaufort Commercial Centre, 89800 Beaufort, Sabah, Malaysia

    Navigate via Google Maps
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    Tel:
    087-224198
    087-224196
    Fax:
    087-224195
    Keningau
    • General Insurance
    Ground Floor, Unit 9, Block A, The Apollo Atrium, 89008 Keningau, Sabah, Malaysia

    Navigate via Google Maps
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    Tel:
    087-339363
    087-339366
    Fax:
    087-339369
    Kota Belud
    • General Insurance
    No 18, Suria Commercial Centre, 89157 Kota Belud, Sabah, Malaysia
    Navigate via Google Maps
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    Tel:
    088-973193
    Fax:
    088-973190
    Kota Kinabalu
    • Life Insurance
    • General Insurance
    • Family Takaful
    • General Takaful
    Ground Floor & 3rd Floor, 6, Lorong Api-Api 1, 88000 Kota Kinabalu, Sabah, Malaysia

    Navigate via Google Maps
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    Tel:
    088-218000
    Fax:
    088-225955
    088-258324
    088-217763
    (Zone Office)
    Labuan
    • General Insurance
    Lot 9, Ground Floor, Lazenda Commercial Centre, Phase 3, Jalan OKK Abdullah, 87000 Federal Territory Labuan, Sabah, Malaysia

    Navigate via Google Maps
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    Tel:
    087-412301 (G)
    087-412309 (L)
    Fax:
    087-421062
    Lahad Datu
    • General Insurance
    MDLD 3716, Lot 40, Ground Floor, Bandar Wilayah, Jalan Bunga Raya, 91100 Lahad Datu, Sabah, Malaysia.

    Navigate via Google Maps
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    Tel:
    089-884031 (G)
    089-884032 (L)
    Fax:
    089-889173
    Ranau
    • General Insurance
    Lot 5, 1st Floor, Kiaburi Plaza, Ranau New Township, 89300 Ranau, Sabah, Malaysia

    Navigate via Google Maps
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    Tel:
    088-876600
    Fax:
    088-876603
    Sandakan
    • Life Insurance
    • General Insurance
    Lot 10 (Grd, 1st & 2nd Flr), Block 11, Lot 9 (1st & 2nd Flr), Bandar Indah, Commercial Centre, Mile 4, Jalan Utara, 90000 Sandakan, Sabah, Malaysia

    Navigate via Google Maps
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    Tel:
    089-218000 (HL)
    Fax:
    089-214819 (G)
    089-236500 (L)
    Tawau
    • Life Insurance
    • General Insurance
    TB 4618-4619, Block B, Ba Zhong Commercial Centre, Jalan Lama, 91000 Tawau, Sabah, Malaysia

    Navigate via Google Maps
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    Tel:
    089-757555 (HL)
    089-776266
    089-776288
    089-776999
    Fax:
    089-765111 (G)
    089-759189 (L)
  • Selangor
    BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
    Klang
    • Life Insurance
    • General Insurance
    • General Takaful

    AG2, Block A, Pusat Perniagaan Prima Klang, Jalan Kota /KS1, 41000 Klang, Selangor, Malaysia             

    Navigate via Google Maps
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    Tel:
    03-33775622
    Fax:
    03-33715789
    Petaling Jaya
    • Life Insurance
    • General Insurance
    14, 16, 18, 20 & 22, Jalan SS 3/5, Taman Sentosa, 47300 Petaling Jaya, Selangor, Malaysia

    Navigate via Google Maps
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    Tel:
    03-78748880
    Fax:
    03-78749050
    Setia Alam
    • Family Takaful
    No. 67, Jalan Setia Perdana BA U13/BA, Setia Alam, 40170 Shah Alam, Selangor, Malaysia

    Navigate via Google Maps
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    Tel:
    03-33598110
    Fax:
    03-33598120
  • Terengganu
    BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
    Kuala Terengganu
    • Life Insurance
    • General Insurance
    • Family Takaful
    • General Takaful
    PT Lot 3900, Jalan Sultan Sulaiman, 20000 Kuala Terengganu, Terengganu, Malaysia

    Navigate via Google Maps
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    Tel:
    09-6222185
    09-6313184
    Fax:
    09-6226963 (G)
    09-6223703 (L)