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Important Notice 

Dear Valued Customers,

Our head office and branches will be closed from 24 January 2020 (Friday) to 27 January 2020 (Monday) in conjunction with the Chinese New Year celebration.

We will resume operations on 28 January 2020 (Tuesday). For vehicle breakdown, please contact our 24-hour Zurich Roadside Assistance hotline.

We wish all who are celebrating a Happy Chinese New Year and safe travels on the road!


    • Protect the environment. Think before you print.

Locate a Branch

Locate A Branch

Our extensive nationwide branch network is here to fully meet your needs.

Our Head Office

Zurich General Insurance Malaysia Berhad
Zurich General Takaful Malaysia Berhad
Zurich Life Insurance Malaysia Berhad
Zurich Takaful Malaysia Berhad

Level 23A, Mercu 3,
No. 3, Jalan Bangsar, KL Eco City,
59200 Kuala Lumpur, Malaysia

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Note: Please take note that our Head Office does not have servicing counters. For policy/certificate related services such as payments, renewal of policies/certificates and submission of claims documents, please visit our Zurich branches.

Our Call Centre

Call us at 1-300-888-622.

You may also drop us a line using this enquiry form.

Important Notice

Integration of Kemaman branch into Kuantan branch, and Sarikei branch into Sibu branch

In our continuous efforts to improve business efficiency, please be informed that we will be integrating our Kemaman branch into Kuantan branch, and our Sarikei branch into Sibu branch. With effect from 31 December 2019 (Friday), you may refer to the respective branches:

Branch Address & Contact Details
Kuantan

B10 (Ground floor), Lorong Pasar Baru 4, 25200 Kuantan, Pahang.

Tel: 09-531 6779 (Life Insurance / Family Takaful); 09-513 1383 (General Insurance / General Takaful)

 
Sibu

8 & 9, Ground floor, Lorong Kampung Datu 5, Jalan Kampung Datu, 96000, Sibu Sarawak.

Tel: 084-317 348 (Life Insurance); 084-330 132 (General Insurance)

 

 

The last day of operations for Kemaman branch and Sarikei branch is on 30 December 2019 and we will endeavour to minimise disruption of services during this transition period. Any inconvenience caused is much regretted. Should you need any assistance, please contact our Zurich Call Centre at 1-300-888-622 (Mondays – Fridays except public holidays; 8:30am – 5:15pm).

Relocation of Kuching branch

Please be informed that with effect from 6th January 2020, our Kuching branch will be relocated to GalaCity Prime to serve you better. Our integrated Kuching branch will serve as a hub to both Zurich Insurance and Zurich Takaful customers.


Address:
Ground Floor, Sub Lot 6,7,8,
Galacity Prime, Jalan Tun Jugah,
93350 Kuching, Sarawak

 

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For further enquiries, kindly contact our Zurich Call Centre at 1300-888-622.

Termination of Zurich ATM Facility

Please be informed that the Zurich ATM Facility will be terminated with effect from 1 January 2019. For more information on ways to pay your premiums / contributions, please refer to this page.

Operating Hours

Our branches are open from 8:30am to 5:00pm, Mondays to Fridays, (Sundays to Thursdays for Kota Bahru, Kemaman and Kuala Terengganu branches), except on designated public holidays and respective state holidays:

  • Johor
    BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
    Batu Pahat
    • Life Insurance
    • General Insurance
    		 3, Jalan Kundang 13, Taman Bukit Pasir, 83000 Batu Pahat, Johor, Malaysia

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    		 Tel:
    07-4310990 (Insurance - HL)
    07-4310991
    07-4310992
    Fax:
    07-4323224 (G)
    07-4329380 (L)
    Johor Bahru
    • Life Insurance
    • General Insurance
    • Family Takaful
    • General Takaful
    		 Menara Zurich, Ground Floor, 8th & 9th Floor, 15, Jalan Dato' Abdullah Tahir, 80300 Johor Bahru, Johor, Malaysia
     
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    		 Tel:
    07-3404488
    Fax:
    07-3322086 (G)
    07-3333800 (G)
    07-3310985 (LI / FT)
    Kluang
    • Life Insurance
    • General Insurance
    		 15, Jalan Syed Abdul Hamid Sagaff, 86000 Kluang, Johor, Malaysia

    Navigate via Google Maps
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    07-7723451 (G)
    07-7723677 (L)
    07-7723645 (L)
    Fax:
    07-7723646
    Muar
    • Life Insurance
    		 6 (Grd, 1st, 2nd & 3rd Floor) & 5 (2nd & 3rd Floor), Pusat Dagangan Bakri, Jalan Bulatan Bakri, 84000 Muar, Johor, Malaysia

    Navigate via Google Maps
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    06-9524577(L)
    Fax:
    06-9512409
    Segamat
    • Life Insurance
    • General Insurance
    		 Wisma Zurich, No.1, Jalan Emas, Taman Batu Hampar, 85000 Segamat, Johor, Malaysia

    Navigate via Google Maps
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    07-9327551/7768 (G)
    07-9322581/84 (L)
    Fax:
    07-9327550 (G)
    07-9322587 (L)
  • Kedah
    BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
    Alor Setar
    (Jalan Tengah)
    • Life Insurance
    • General Insurance
    • General Takaful
    		 535, Ground & 1st Floor, Jalan Tengah, 05100 Alor Setar, Kedah, Malaysia

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    		 Tel:
    04-7311550
    04-7310080 (G)
    04-7310081 (G)
    04-7329666 (L)
    04-7329018 (L)
    Fax:
    04-7317837
    Alor Setar
    (Kawasan Perusahaan Mergong 2)
    • Family Takaful
    		 No. 209, Level 2, Units 1 & 2, Jalan Gangsa, Kawasan Perusahaan Mergong 2, 05150, Alor Setar, Kedah.

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    		 Tel:
    04-7326888
    Fax:
    04-7340688
    Langkawi
    • General Insurance
    		 41, Pusat Dagangan Kelana Mas, 07000 Kuah, Langkawi, Kedah, Malaysia

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    04-9667746
    04-9667710
    Fax:
    04-966802
    Sungai Petani
    (Taman Pekan Baru)
    • Life Insurance
    		 117 & 118, Jalan Pengkalan, Taman Pekan Baru, 08000 Sungai Petani, Kedah, Malaysia

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    		 Tel:
    04-4257010 (G)
    04-4257011 (G)
    04-4257012 (G)
    04-4223931 (L)
    04-4223930 (L)
    04-4223935 (L)
    Fax:
    04-4223934
    Sungai Petani
    (Pusat Perniagaan Zamrud)
    • Family Takaful
    		 No. 1 & 2, Jalan PPZ 1, Pusat Perniagaan Zamrud, 08000 Sungai Petani, Kedah

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    04-4237777
  • Kelantan
    BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
    Kota Bahru
    (Jalan Sri Cemerlang)
    • Life Insurance
    • General Insurance
    • General Takaful
    		 PT 742, Jalan Sri Cemerlang, 15300 Kota Bharu, Kelantan, Malaysia
     
    Navigate via Google Maps
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    09-7439411
    Fax:
    09-7486269 (G)
    09-7445690 (L)
    Kota Bahru
    (Pusat Perniagaan Lembah Sireh)
    • Family Takaful
    		 PT435 & PT436, Pusat Perniagaan Lembah Sireh, 15050 Kota Bharu, Kelantan
     
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    		 Tel:
    09-7431212
  • Kuala Lumpur
    BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
    Kuala Lumpur
    • Life Insurance
    • General Insurance
    • Family Takaful
    • General Takaful
    		 Ground Floor, Block B, Plaza Zurich, 12, Jalan Gelenggang, Bukit Damansara, 50490 Kuala Lumpur

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    		 Tel:
    03-2081 7000
    Fax:
    03-2081 7100 (LI / FT)
    03-2081 7199 (G)
  • Malacca
    BRANCH SERVICES PROVIDED ADDRESS TEL NO.
    Malacca
    • Life Insurance
    • General Insurance
    • Family Takaful
    • General Takaful
    		 110, 111 and 112, Taman Melaka Raya, 75000 Melaka, Malaysia
     
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    06-2821220 (G)
    06-2826157 (L)
    06-2825719 (L)
    Fax:
    06-2818380
    06-2847376
  • Negeri Sembilan
    BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
    Seremban
    (Jalan Lintang)
    • Life Insurance
    • General Insurance
    • General Takaful
    		 Menara Zurich, No. 1, Jalan Lintang, 70200 Seremban, Negeri Sembilan, Malaysia

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    06-7668000 (HL)
    06-7648384 (G)
    06-7648467 (G)
    06-7627708 (L)
    06-7627709 (L)
    06-7627710 (L)
    Fax:
    06-7627125 (G)
    06-7619708 (L)
    Seremban
    (Seremban Forest Heights)
    • Family Takaful
    		 No. 13G, Jalan Forest Heights 8, Seremban Forest Heights, 70450 Seremban, Negeri Sembilan

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    		 Tel:
    06-7644000
  • Pahang
    BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
    Bentong
    • Life Insurance
    • General Insurance
    		 Lot 3, Ground Floor & 1st Floor, Pusat Perniagaan Ketari, 28700 Bentong, Pahang, Malaysia

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    09-2228377
    09-2221606
    Fax:
    09-2221622
    Kuantan
    • Life Insurance
    • General Insurance
    • Family Takaful
    • General Takaful
    		 B10 (Ground Floor), Lorong Pasar Baru 4, 25200 Kuantan, Pahang

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    09-5316779 (Life Insurance / Family Takaful)
    09-5131383 (General Insurance / General Takaful)
    Fax:
    09-5316795
    Mentakab
    • General Insurance
    		 53, 1st Floor, Jalan Tun Razak, 28400 Mentakab, Pahang, Malaysia

    Navigate via Google Maps
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    09-2770166
    Fax:
    09-2770179
  • Penang
    BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
    Penang
    • Life Insurance
    • General Insurance
    • Family Takaful
    • General Takaful
    		 No. 108-B-01-28A, SPICE Canopy, Jalan Tun Dr. Awang, 11900 Penang

    Navigate via Google Maps
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    04-6386355 (Life Insurance / Family Takaful)
    04-6110665 (General Insurance / General Takaful)
    Fax:
    04-6386180 (Life Insurance / Family Takaful)
    04-6110764 (General Insurance / General Takaful)
    Butterworth
    • Life Insurance

    11A, 11B, 11C & 13, Jalan Raja Uda, Pusat Perniagaan Raja Uda, 12300 Butterworth, Penang, Malaysia             

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    		Tel:
    04-3132767 (G)
    04-3130282 (L)
    Fax:
    04-3134831 (G)
    04-3137813 (L)

     
  • Perak
    BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
    Ipoh
    • Life Insurance
    • General Insurance
    • Family Takaful
    • General Takaful
    		 Wisma Zurich, 65, Persiaran Greenhill, 30450 Ipoh, Perak, Malaysia

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    05-2418855/8335 (HL)
    05-2422355 (G)
    05-2432355 (G)
    Fax:
    05-2545967 (G)
    05-2550418 (L)
    Sitiawan
    • Life Insurance
    		 43 & 44, 1st Floor, Jalan Lumut, Taman Sentosa, 32000 Sitiawan, Perak, Malaysia

    Navigate via Google Maps
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    05-6916950
    05-6927859
    05-6919618
    Fax:
    05-6919951
  • Sarawak
    BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
    Bintulu
    • General Insurance
    		 215, Ground Floor, Parkcity Commerce Square, Jalan Tun Ahmad Zaidi, 97000 Bintulu, Sarawak, Malaysia

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    		 Tel:
    086-333321
    086-333322
    Fax:
    086-316122
    Kuching
    • Life Insurance
    • General Insurance
    • Family Takaful
    • General Takaful
    		 Ground Floor, Sub Lot 6,7,8, Galacity Prime, Jalan Tun Jugah, 93350 Kuching, Sarawak, Malaysia

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    		 Tel:
    082-265388 (HL) 
    Lawas
    • General Insurance
    		 Lot 553, 1st Floor, Jalan Sungai Sloating, 98850 Lawas, Sarawak, Malaysia

    Navigate via Google Maps
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    085-262292
    Fax:
    085-262290
    Limbang
    • General Insurance
    		 Lot 2019, Ground Floor, Jalan Pandaruan, 98700 Limbang, Sarawak, Malaysia

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    085-217881 (G)
    085-216540 (L)
    Fax:
    085-217882
    Miri
    • Life Insurance
    • General Insurance
    		 Lot 1402, Centre Point II, 98000 Miri, Sarawak, Malaysia

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    		Tel:
    085-423655 (G)
    085-416379 (G)
    085-426800 (L)
    Fax:
    085-420699 (G)
    085-420959 (L)
    Sibu
    • Life Insurance
    • General Insurance
    		 8 & 9, Ground Floor, Lorong Kampung Datu 5, Jalan Kampung Datu, 96000 Sibu, Sarawak, Malaysia

    Navigate via Google Maps
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    084-330132 (G)
    084-317348 (L)
    084-327116 (L)
    084-327117 (L)
    Fax:
    084-332130 (G)
    084-329694 (L)
  • Sabah
    BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
    Beaufort
    • General Insurance
    		 Lot 100, Block N, 1Beaufort Commercial Centre, 89800 Beaufort, Sabah, Malaysia

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    		 Tel:
    087-224198
    087-224196
    Fax:
    087-224195
    Keningau
    • General Insurance
    		 Ground Floor, Unit 9, Block A, The Apollo Atrium, 89008 Keningau, Sabah, Malaysia

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    		 Tel:
    087-339363
    087-339366
    Fax:
    087-339369
    Kota Belud
    • General Insurance
    		 No 18, Suria Commercial Centre, 89157 Kota Belud, Sabah, Malaysia
    Navigate via Google Maps
    Navigate via Waze     		Tel:
    088-973193
    Fax:
    088-973190
    Kota Kinabalu
    • Life Insurance
    • General Insurance
    • Family Takaful
    • General Takaful
    		 Ground Floor & 3rd Floor, 6, Lorong Api-Api 1, 88000 Kota Kinabalu, Sabah, Malaysia

    Navigate via Google Maps
    Navigate via Waze     		Tel:
    088-218000
    Fax:
    088-225955
    088-258324
    088-217763
    (Zone Office)
    Labuan
    • General Insurance
    		 Lot 9, Ground Floor, Lazenda Commercial Centre, Phase 3, Jalan OKK Abdullah, 87000 Federal Territory Labuan, Sabah, Malaysia

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    		Tel:
    087-412301 (G)
    087-412309 (L)
    Fax:
    087-421062
    Lahad Datu
    • General Insurance
    		 MDLD 3716, Lot 40, Ground Floor, Bandar Wilayah, Jalan Bunga Raya, 91100 Lahad Datu, Sabah, Malaysia.

    Navigate via Google Maps
    Navigate via Waze     		Tel:
    089-884031 (G)
    089-884032 (L)
    Fax:
    089-889173
    Ranau
    • General Insurance
    		 Lot 5, 1st Floor, Kiaburi Plaza, Ranau New Township, 89300 Ranau, Sabah, Malaysia

    Navigate via Google Maps
    Navigate via Waze     		Tel:
    088-876600
    Fax:
    088-876603
    Sandakan
    • Life Insurance
    • General Insurance
    		 Lot 10 (Grd, 1st & 2nd Flr), Block 11, Lot 9 (1st & 2nd Flr), Bandar Indah, Commercial Centre, Mile 4, Jalan Utara, 90000 Sandakan, Sabah, Malaysia

    Navigate via Google Maps
    Navigate via Waze     		Tel:
    089-218000 (HL)
    Fax:
    089-214819 (G)
    089-236500 (L)
    Tawau
    • Life Insurance
    • General Insurance
    		 TB 4618-4619, Block B, Ba Zhong Commercial Centre, Jalan Lama, 91000 Tawau, Sabah, Malaysia

    Navigate via Google Maps
    Navigate via Waze     		Tel:
    089-757555 (HL)
    089-776266
    089-776288
    089-776999
    Fax:
    089-765111 (G)
    089-759189 (L)
  • Selangor
    BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
    Klang
    • Life Insurance
    • General Insurance
    • General Takaful

    AG2, Block A, Pusat Perniagaan Prima Klang, Jalan Kota /KS1, 41000 Klang, Selangor, Malaysia             

    Navigate via Google Maps
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    		Tel:
    03-33775622
    Fax:
    03-33715789
    Petaling Jaya
    • Life Insurance
    • General Insurance
    		 14, 16, 18, 20 & 22, Jalan SS 3/5, Taman Sentosa, 47300 Petaling Jaya, Selangor, Malaysia

    Navigate via Google Maps
    Navigate via Waze     		Tel:
    03-78748880
    Fax:
    03-78749050
    Setia Alam
    • Family Takaful
    		 No. 67, Jalan Setia Perdana BA U13/BA, Setia Alam, 40170 Shah Alam, Selangor, Malaysia

    Navigate via Google Maps
    Navigate via Waze     		Tel:
    03-33598110
    Fax:
    03-33598120
  • Terengganu
    BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
    Kuala Terengganu
    • Life Insurance
    • General Insurance
    		 PT Lot 3900, Jalan Sultan Sulaiman, 20000 Kuala Terengganu, Terengganu, Malaysia

    Navigate via Google Maps
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    		 Tel:
    09-6222185
    09-6313184
    Fax:
    09-6226963 (G)
    09-6223703 (L)