Locate a Branch

Locate A Branch

Our extensive nationwide branch network is here to fully meet your needs.

Our Head Office

Zurich General Insurance Malaysia Berhad
Zurich General Takaful Malaysia Berhad
Zurich Life Insurance Malaysia Berhad
Zurich Takaful Malaysia Berhad


Level 23A, Mercu 3,
No. 3, Jalan Bangsar, KL Eco City,
59200 Kuala Lumpur, Malaysia

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Note: Please take note that our Head Office does not have servicing counters. For policy/certificate related services such as payments, renewal of policies/certificates and submission of claims documents, please visit our Zurich branches.

Our Call Centre

Call us at 1-300-888-622.

You may also drop us a line using this enquiry form.

Important Notice

Relocation of Kuching branch

As part of our continuous effort to serve you better, we will be relocating our Kuching branch to a new location on 6th January 2020. In the interim, we are operating at Hotel Grand Continental while waiting for the completion of our new branch office.

Period Branch Location

28 October 2019 –
3 January 2020

Temporary relocation to: 
Hotel Grand Continental
Lot 322, Section 46, Jalan Ban Hock, 93100 Kuching, Sarawak
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6 January 2020

Permanent relocation to:
Ground Floor, Sub Lot 6,7,8, Galacity Prime, Jalan Tun Jugah,
93350 Kuching, Sarawak

Integration of Taiping branch into Ipoh branch

In our continuous effort to improve business efficiency, please be informed that our Taiping branch operations will be integrated into our Ipoh branch. With effect from 1 November 2019 (Friday), policy services will be offered at our Ipoh branch, which is located at:

Wisma Zurich, 65, Persiaran Greenhill, 30450 Ipoh, Perak, Malaysia

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The last day of operations at our Taiping branch is 31 October 2019 (Thursday) and we will endeavour to minimise disruption of services during this transition period. Any inconvenience caused is much regretted.

Termination of Zurich ATM Facility

Please be informed that the Zurich ATM Facility will be terminated with effect from 1 January 2019. For more information on ways to pay your premiums / contributions, please refer to this page.

Operating Hours

Our branches are open from 8:30am to 5:00pm, Mondays to Fridays, (Sundays to Thursdays for Kota Bahru, Kemaman and Kuala Terengganu branches), except on designated public holidays and respective state holidays:

Johor

BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
Batu Pahat
  • Life Insurance
  • General Insurance
3, Jalan Kundang 13, Taman Bukit Pasir, 83000 Batu Pahat, Johor, Malaysia

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Tel:
07-4310990 (Insurance - HL)
07-4310991
07-4310992
Fax:
07-4323224 (G)
07-4329380 (L)
Johor Bahru
  • Life Insurance
  • General Insurance
  • Family Takaful
  • General Takaful
Menara Zurich, Ground Floor, 8th & 9th Floor, 15, Jalan Dato' Abdullah Tahir, 80300 Johor Bahru, Johor, Malaysia
 
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Tel:
07-3404488
Fax:
07-3322086 (G)
07-3333800 (G)
07-3310985 (LI / FT)
Kluang
  • Life Insurance
  • General Insurance
15, Jalan Syed Abdul Hamid Sagaff, 86000 Kluang, Johor, Malaysia

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Tel:
07-7723451 (G)
07-7723677 (L)
07-7723645 (L)
Fax:
07-7723646
Muar
  • Life Insurance
6 (Grd, 1st, 2nd & 3rd Floor) & 5 (2nd & 3rd Floor), Pusat Dagangan Bakri, Jalan Bulatan Bakri, 84000 Muar, Johor, Malaysia

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Tel:
06-9524577(L)
Fax:
06-9512409
Segamat
  • Life Insurance
  • General Insurance
Wisma Zurich, No.1, Jalan Emas, Taman Batu Hampar, 85000 Segamat, Johor, Malaysia

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Tel:
07-9327551/7768 (G)
07-9322581/84 (L)
Fax:
07-9327550 (G)
07-9322587 (L)

Kedah

BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
Alor Setar
(Jalan Tengah)
  • Life Insurance
  • General Insurance
  • General Takaful
535, Ground & 1st Floor, Jalan Tengah, 05100 Alor Setar, Kedah, Malaysia

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Tel:
04-7311550
04-7310080 (G)
04-7310081 (G)
04-7329666 (L)
04-7329018 (L)
Fax:
04-7317837
Alor Setar
(Kawasan Perusahaan Mergong 2)
  • Family Takaful
No. 209, Level 2, Units 1 & 2, Jalan Gangsa, Kawasan Perusahaan Mergong 2, 05150, Alor Setar, Kedah.

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Tel:
04-7326888
Fax:
04-7340688
Langkawi
  • General Insurance
41, Pusat Dagangan Kelana Mas, 07000 Kuah, Langkawi, Kedah, Malaysia

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Tel:
04-9667746
04-9667710
Fax:
04-966802
Sungai Petani
(Taman Pekan Baru)
  • Life Insurance
117 & 118, Jalan Pengkalan, Taman Pekan Baru, 08000 Sungai Petani, Kedah, Malaysia

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Tel:
04-4257010 (G)
04-4257011 (G)
04-4257012 (G)
04-4223931 (L)
04-4223930 (L)
04-4223935 (L)
Fax:
04-4223934
Sungai Petani
(Pusat Perniagaan Zamrud)
  • Family Takaful
No. 1 & 2, Jalan PPZ 1, Pusat Perniagaan Zamrud, 08000 Sungai Petani, Kedah

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Tel:
04-4237777

Kelantan

BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
Kota Bahru
(Jalan Sri Cemerlang)
  • Life Insurance
  • General Insurance
  • General Takaful
PT 742, Jalan Sri Cemerlang, 15300 Kota Bharu, Kelantan, Malaysia
 
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Tel:
09-7439411
Fax:
09-7486269 (G)
09-7445690 (L)
Kota Bahru
(Pusat Perniagaan Lembah Sireh)
  • Family Takaful
PT435 & PT436, Pusat Perniagaan Lembah Sireh, 15050 Kota Bharu, Kelantan
 
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Tel:
09-7431212

Kuala Lumpur

BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
Kuala Lumpur
  • Life Insurance
  • General Insurance
  • Family Takaful
  • General Takaful
Ground Floor, Block B, Plaza Zurich, 12, Jalan Gelenggang, Bukit Damansara, 50490 Kuala Lumpur

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Tel:
03-2081 7000
Fax:
03-2081 7100 (LI / FT)
03-2081 7199 (G)

Malacca

BRANCH SERVICES PROVIDED ADDRESS TEL NO.
Malacca
  • Life Insurance
  • General Insurance
  • Family Takaful
  • General Takaful
110, 111 and 112, Taman Melaka Raya, 75000 Melaka, Malaysia
 
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Tel:
06-2821220 (G)
06-2826157 (L)
06-2825719 (L)
Fax:
06-2818380
06-2847376

Negeri Sembilan

BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
Seremban
(Jalan Lintang)
  • Life Insurance
  • General Insurance
  • General Takaful
Menara Zurich, No. 1, Jalan Lintang, 70200 Seremban, Negeri Sembilan, Malaysia

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Tel:
06-7668000 (HL)
06-7648384 (G)
06-7648467 (G)
06-7627708 (L)
06-7627709 (L)
06-7627710 (L)
Fax:
06-7627125 (G)
06-7619708 (L)
Seremban
(Seremban Forest Heights)
  • Family Takaful
No. 13G, Jalan Forest Heights 8, Seremban Forest Heights, 70450 Seremban, Negeri Sembilan

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Tel:
06-7644000

Pahang

BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
Bentong
  • Life Insurance
  • General Insurance
Lot 3, Ground Floor & 1st Floor, Pusat Perniagaan Ketari, 28700 Bentong, Pahang, Malaysia

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Tel:
09-2228377
09-2221606
Fax:
09-2221622
Kuantan
  • Life Insurance
  • General Insurance
  • Family Takaful
  • General Takaful
B10 (Ground Floor), Lorong Pasar Baru 4, 25200 Kuantan, Pahang

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Tel:
09-5316779 (Life Insurance / Family Takaful)
09-5131383 (General Insurance / General Takaful)
Fax:
09-5316795
Mentakab
  • General Insurance
53, 1st Floor, Jalan Tun Razak, 28400 Mentakab, Pahang, Malaysia

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Tel:
09-2770166
Fax:
09-2770179

Penang

BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
Penang
  • Life Insurance
  • General Insurance
  • Family Takaful
  • General Takaful
No. 108-B-01-28A, SPICE Canopy, Jalan Tun Dr. Awang, 11900 Penang

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Tel:
04-6386355 (Life Insurance / Family Takaful)
04-6110665 (General Insurance / General Takaful)
Fax:
04-6386180 (Life Insurance / Family Takaful)
04-6110764 (General Insurance / General Takaful)
Butterworth
  • Life Insurance

11A, 11B, 11C & 13, Jalan Raja Uda, Pusat Perniagaan Raja Uda, 12300 Butterworth, Penang, Malaysia             

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Tel:
04-3132767 (G)
04-3130282 (L)
Fax:
04-3134831 (G)
04-3137813 (L)

 

Perak

BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
Ipoh
  • Life Insurance
  • General Insurance
  • Family Takaful
  • General Takaful
Wisma Zurich, 65, Persiaran Greenhill, 30450 Ipoh, Perak, Malaysia

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Tel:
05-2418855/8335 (HL)
05-2422355 (G)
05-2432355 (G)
Fax:
05-2545967 (G)
05-2550418 (L)
Sitiawan
  • Life Insurance
43 & 44, 1st Floor, Jalan Lumut, Taman Sentosa, 32000 Sitiawan, Perak, Malaysia

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Tel:
05-6916950
05-6927859
05-6919618
Fax:
05-6919951

Sabah

BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
Beaufort
  • General Insurance
Lot 100, Block N, 1Beaufort Commercial Centre, 89800 Beaufort, Sabah, Malaysia

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Tel:
087-224198
087-224196
Fax:
087-224195
Keningau
  • General Insurance
Ground Floor, Unit 9, Block A, The Apollo Atrium, 89008 Keningau, Sabah, Malaysia

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Tel:
087-339363
087-339366
Fax:
087-339369
Kota Belud
  • General Insurance
No 18, Suria Commercial Centre, 89157 Kota Belud, Sabah, Malaysia
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Tel:
088-973193
Fax:
088-973190
Kota Kinabalu
  • Life Insurance
  • General Insurance
  • Family Takaful
  • General Takaful
Ground Floor & 3rd Floor, 6, Lorong Api-Api 1, 88000 Kota Kinabalu, Sabah, Malaysia

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Tel:
088-218000
Fax:
088-225955
088-258324
088-217763
(Zone Office)
Labuan
  • General Insurance
Lot 9, Ground Floor, Lazenda Commercial Centre, Phase 3, Jalan OKK Abdullah, 87000 Federal Territory Labuan, Sabah, Malaysia

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Tel:
087-412301 (G)
087-412309 (L)
Fax:
087-421062
Lahad Datu
  • General Insurance
MDLD 3716, Lot 40, Ground Floor, Bandar Wilayah, Jalan Bunga Raya, 91100 Lahad Datu, Sabah, Malaysia.

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Tel:
089-884031 (G)
089-884032 (L)
Fax:
089-889173
Ranau
  • General Insurance
Lot 5, 1st Floor, Kiaburi Plaza, Ranau New Township, 89300 Ranau, Sabah, Malaysia

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Tel:
088-876600
Fax:
088-876603
Sandakan
  • Life Insurance
  • General Insurance
Lot 10 (Grd, 1st & 2nd Flr), Block 11, Lot 9 (1st & 2nd Flr), Bandar Indah, Commercial Centre, Mile 4, Jalan Utara, 90000 Sandakan, Sabah, Malaysia

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Tel:
089-218000 (HL)
Fax:
089-214819 (G)
089-236500 (L)
Tawau
  • Life Insurance
  • General Insurance
TB 4618-4619, Block B, Ba Zhong Commercial Centre, Jalan Lama, 91000 Tawau, Sabah, Malaysia

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Tel:
089-757555 (HL)
089-776266
089-776288
089-776999
Fax:
089-765111 (G)
089-759189 (L)

Sarawak

BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
Bintulu
  • General Insurance
215, Ground Floor, Parkcity Commerce Square, Jalan Tun Ahmad Zaidi, 97000 Bintulu, Sarawak, Malaysia

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Tel:
086-333321
086-333322
Fax:
086-316122
Kuching
  • Life Insurance
  • General Insurance
  • Family Takaful
  • General Takaful
Hotel Grand Continental, Lot 322, Section 46, Jalan Ban Hock, 93100 Kuching, Sarawak, Malaysia

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Tel:
082-233232 (HL)
Fax:
082-429070 (G)
082-410382 (L)
Lawas
  • General Insurance
Lot 553, 1st Floor, Jalan Sungai Sloating, 98850 Lawas, Sarawak, Malaysia

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Tel:
085-262292
Fax:
085-262290
Limbang
  • General Insurance
Lot 2019, Ground Floor, Jalan Pandaruan, 98700 Limbang, Sarawak, Malaysia

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Tel:
085-217881 (G)
085-216540 (L)
Fax:
085-217882
Miri
  • Life Insurance
  • General Insurance
Lot 1402, Centre Point II, 98000 Miri, Sarawak, Malaysia

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Tel:
085-423655 (G)
085-416379 (G)
085-426800 (L)
Fax:
085-420699 (G)
085-420959 (L)
Sarikei
  • General Insurance
15, Jalan Getah, 96100 Sarikei, Sarawak, Malaysia.

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Tel:
084-659941 (G)
084-657081 (L)
Fax:
084-656590
Sibu
  • Life Insurance
  • General Insurance
8 & 9, Ground Floor, Lorong Kampung Datu 5, Jalan Kampung Datu, 96000 Sibu, Sarawak, Malaysia

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Tel:
084-330132 (G)
084-317348 (L)
084-327116 (L)
084-327117 (L)
Fax:
084-332130 (G)
084-329694 (L)

Selangor

BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
Klang
  • Life Insurance
  • General Insurance
  • General Takaful

AG2, Block A, Pusat Perniagaan Prima Klang, Jalan Kota /KS1, 41000 Klang, Selangor, Malaysia             

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Tel:
03-33775622
Fax:
03-33715789
Petaling Jaya
  • Life Insurance
  • General Insurance
14, 16, 18, 20 & 22, Jalan SS 3/5, Taman Sentosa, 47300 Petaling Jaya, Selangor, Malaysia

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Tel:
03-78748880
Fax:
03-78749050
Setia Alam
  • Family Takaful
No. 67, Jalan Setia Perdana BA U13/BA, Setia Alam, 40170 Shah Alam, Selangor, Malaysia

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Tel:
03-33598110
Fax:
03-33598120

Terengganu

BRANCHES SERVICES PROVIDED ADDRESS TEL NO.
Kemaman
  • Life Insurance
  • General Insurance
K-5371, Jalan Jakar, 24000 Kemaman, Terengganu, Malaysia

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Tel:
09-8586550
Fax:
09-8586551
Kuala Terengganu
  • Life Insurance
  • General Insurance
PT Lot 3900, Jalan Sultan Sulaiman, 20000 Kuala Terengganu, Terengganu, Malaysia

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Tel:
09-6222185
09-6313184
Fax:
09-6226963 (G)
09-6223703 (L)