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Important Notice 

Dear Valued Customers,

Our head office and branches will be closed from 24 January 2020 (Friday) to 27 January 2020 (Monday) in conjunction with the Chinese New Year celebration.

We will resume operations on 28 January 2020 (Tuesday). For vehicle breakdown, please contact our 24-hour Zurich Roadside Assistance hotline.

We wish all who are celebrating a Happy Chinese New Year and safe travels on the road!


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Sales and Services Tax

Important Notice

Please be informed that Service Tax will be implemented by the Government of Malaysia with effect from 1st September 2018 at a rate of six (6) per centum.

Zurich Malaysia reserves the right to collect from you an amount equivalent to the Service Tax payable on the applicable premium/contribution for the policy/certificate period, or in the event that the policy/certificate period commences before but expires after 1st September 2018, to collect from you an amount equivalent to the Service Tax payable on the applicable premium/contribution calculated from 1st September 2018 on a pro-rated basis.

Your obligation to pay Service Tax shall form part of the Terms and Conditions in your insurance policy / takaful certificate.

The laws governing Service Tax are as per the Service Tax Act, 2018 and all Regulations passed by the Government of Malaysia from time to time.

For enquiries, please visit your nearest Zurich branch, or contact Zurich Insurance Call Centre at 1-300-888-622 or Zurich Takaful Customer Care Line at 03-6287 6666.

Note: Zurich Malaysia refers to Zurich General Insurance Malaysia Berhad, Zurich General Takaful Malaysia Berhad, Zurich Life Insurance Malaysia Berhad and Zurich Takaful Malaysia Berhad.


FAQ for Life Insurance and Family Takaful Customers