Frequently Asked Questions (FAQs)

Please find the letter and frequently asked questions (FAQs) below to help you better understand the revision of insurance charges for your plan:

Note: If there is any discrepancy between the English, Bahasa Malaysia, Chinese and Tamil versions, the English version shall prevail.

Letter - ENG
Frequently Asked Questions (FAQs) - ENG

Letter - ENG
Frequently Asked Questions (FAQs) -BM

Letter - CHI
Frequently Asked Questions (FAQs) -CHI

Letter - TML
Frequently Asked Questions (FAQs) - TML

If you require further assistance, please contact your wealth planner. Alternatively, you may also contact our Customer Service Careline at 1-300-888-622, or email us at callcentre@zurich.com.my, or visit the nearest Zurich Life Insurance branch.