How can I check the payment status for my life insurance premiums / family takaful contributions?
Via Our Call Centre
Call us at 1-300-888-622
You may also drop us a line using this enquiry form.
Via Our Customer Portal
Alternatively, you may log-in to MyPolicy or MyAccount to check your payment status after 3 working days.
Will there be any receipt issued?
No receipt will be issued for payment method via the Internet Banking, Auto Debit Deduction and ATM Banking. You are advised to check your online transaction history or bank / credit card statement.
The official receipt for payments made via cheques will be sent to the last known address of the policy / certificate holder. If your address has changed, please notify us.
Note: Your Annual Premium Statement or Annual Contribution Statement can be downloaded from MyPolicy (for life Insurance customers) or MyAccount (for family takaful customers).