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Pay My Premiums / Contributions

Direct Debit Recurring

We make it convenient for everyone.

For General Insurance and General Takaful, please contact your agent or visit your nearest Zurich branch.

For Life Insurance and Family Takaful, you may choose one of the following ways to remit your life insurance premiums / family takaful contributions to us. Please note that effective 1st July 2019, cash payment over the Zurich branch counter is capped at RM5,000 per payor.

In our effort to go green and reduce our carbon footprint, we are embarking on a sustainable journey to improve our processes and digitalise our communications to you, our customers, to offer you a truly distinguished customer experience.

  about our Go Green initiative.

e-Wallet (Life Insurance and Family Takaful)

Beginning 1 November 2019, additional e-Wallet payment channels via Boost and Touch 'n Go apps are now available at all our
Life and Family Takaful branches nationwide!

Enjoy exclusive promotions, cashback rewards and more when you use these apps to pay your insurance premium or make your takaful contribution!

E-WALLET DEFAULT WALLET UPGRADED WALLET BENEFITS

boost

Basic Wallet

 

  • Wallet Size: RM200
  •  

  • Min. Top Up: RM10
  •  

  • Max. Top Up: Up to RM200 at any one time into wallet
  •  

  • Spend Limit: Up to RM1,000 monthly (monthly spend limit will be refreshed every 1st of the month)             
Premium Wallet

 

  • Wallet Size: Rm1,500
  •  

  • Min. Top Up: RM10
  •  

  • Max. Top Up: Up to RM1,500 into wallet
  •  

  • Spend Limit: Up to RM4,500 monthly (monthly spend limit will be refreshed every 1st of the month)

Note: To upgrade to Premium Wallet, go to the Profile page, click 'Upgrade to Premium Wallet' and provide your NRIC / Passport details.

  • Random Shake rewards
  •  

  • Promotions and marketing campaign with merchants

 

touch n go

Default Wallet

 

  • Wallet Size: RM200
  •  

  • Daily Transaction Limit: RM1,000
Register and Link Debit / Credit Card

 

  • Wallet Size: RM200
  •  

  • Daily Transaction Limit: RM1,000

Register with RFID Tag

 

  • Wallet Size: RM5,000
  •  

  • Daily Transaction Limit: RM1,000
  • Cashback
  •  

  • Promotions and marketing campaign with merchants

E-Payment (Life Insurance Premiums)

  • Via MyPolicy

    Sign up / Log in to MyPolicy to make payment online from your Current Account / Savings Account via FPX or with your Debit / Credit card.

    1. Log-in to MyPolicy
    2. Click "MyPayment" tab.
    3. Click New Application / Renewal Policy Payment.
    4. Select the policy that you wish to pay and key in “Payment Amount”.
    5. Select your preferred payment method.
    6. Click "Confirm”.
    7. Complete the payment transaction.
    8. If you have selected the credit card option, you can check the 'Recurring' box if you wish to enrol for auto debit recurring payments.*
    9. Click "Submit" to complete the payment process.
    10. Download / print the Acknowledgement Slip.

     

    *For more information on auto debit recurring payments, please refer to the User Guide and Frequently Asked Questions (FAQs).

     

  • Via Corporate Website

    Make one-time payment and/or renewal premium payment from your Current Account/ Savings Account or with your Debit / Credit card.

    1. Click Here   to access our payment portal.
    2. Key in the Policy No. and then click "Add".
    3. Key in the payment amount.
    4. Click "Confirm" to proceed to the payment page.
    5. Select your preferred payment method.
    6. Click "Confirm”.
    7. Complete the payment transaction.
    8. If you have selected the credit card option, you can check the 'Recurring' box if you wish to enrol for auto debit recurring payments.*
    9. Click "Submit" to complete the payment process.
    10. Download / print the Acknowledgement Slip.

     

    *For more information on auto debit recurring payments, please refer to the User Guide and Frequently Asked Questions (FAQs).

  • Via JomPAY

     JomPay Logo  JomPAY Biller Code: 9191

    Log-in to your preferred bank’s internet or mobile banking website to make payment from your Current Account / Savings Account or credit card.

    1. Click "JomPAY" at BillPay menu.
    2. Key in "9191" at Biller Code field.
    3. Key in your life policy number at Ref-1 field.
    4. Key in your contact number at Ref-2 field.
    5. Key in the payment amount.
    6. Click "Submit" to complete the payment process.

E-Payment (Family Takaful Contributions)

  • Via MyAccount

    Sign up / Log in to MyAccount to make payment online from your Current Account / Savings Account via FPX or with your Debit / Credit card.

    1. Log-in to MyAccount
    2. Select E-Payment
    3. Click "Pay My Contribution"
    4. At "Own Certificate(s) Payment List", click "PAY" for the selected certificate number
    5. Key in amount in "Payment Amount” & click "UPDATE"
    6. Click "CONFIRM" then select your preferred Payment Method.
    7. Complete the payment transaction.
    8. If you have selected the credit card option, you can check the 'Recurring' box if you wish to enrol for auto debit recurring payments.*
    9. Click "Submit" to complete the payment process.
    10. Download / print the Acknowledgement Slip.

     

    *For more information on auto debit recurring payments, please refer to the User Guide and Frequently Asked Questions (FAQs).

  • Via Corporate Website

    Make a one-time contribution and/or renewal family takaful contribution from your Current Account / Savings Account or with your Debit / Credit card.

    You may also opt to make contribution via PayHalal, a Shariah-compliant online payment gateway that allows you to transact through FPX and credit cards.

    1. Click Here   to access our payment portal.
    2. Key in the Certificate no. and then click "Add" for Payment.
    3. Key in the payment amount.
    4. Select your preferred payment method.
    5. Click "Confirm" to proceed to the payment page.
    6. Complete the payment transaction.
    7. If you have selected the credit card option, you can check the 'Recurring' box if you wish to enrol for auto debit recurring payments.*
    8. Click "Submit" to complete the payment process.
    9. Download / print the Acknowledgement Slip.

     

    *For more information on auto debit recurring payments, please refer to the User Guide and Frequently Asked Questions (FAQs).

  • Via JomPAY

    JomPay Logo JomPAY Biller Code: 8425

    Log-in to your preferred bank’s internet or mobile banking website to make contribution from your Current Account / Savings Account or credit card. 

    1. Click "JomPAY" at BillPay menu.
    2. Key in "8425" at Biller Code field.
    3. Key in your certificate number at Ref-1 field.
    4. Key in your contact number at Ref-2 field.
    5. Key in the payment amount.
    6. Click "Submit" to complete the payment process.

Direct Debit Deduction

ATM Banking

Maybank ATM (for Zurich Life Insurance customers only)

Pay your life insurance premiums at any Maybank ATMs located nationwide. A one-time registration can be made at any Zurich branches that provide life insurance services before you start paying your life insurance premiums at your preferred Maybank ATM.

  1. Visit the nearest Maybank ATM after 10 working days of your registration.
  2. Insert your Maybank ATM card
  3. Key in your 6-digit pin number
  4. Select "PAYBILLS" on the main menu screen
  5. Select “REGISTERED PAYEE CORP”
  6. Enter your payment amount
  7. Select “Yes” to confirm
  8. Select the account you wish to make payment from (ie. Savings or Current)
  9. Select the policy number that you wish to pay for
  10. Select “Yes” to continue Complete transaction and print bank-in slip

Note: Please retain your ATM receipt for future reference.

Bank Branches

Pay your life insurance premiums / family takaful contributions by cash or cheque at any of the following banks that is convenient to you:

  1. Use one bank-in slip for ONE policy / certificate number only.
  2. Fill in your policy / certificate number in the Reference ("Rujukan") column on the bank-in slip.
  3. Fill in the correct bank account number

Note: Please retain your bank-in slip for future reference

Zurich Life Insurance Malaysia Berhad

RHB – 2140 6200 0526 73

Zurich Takaful Malaysia Berhad

  • Bank Simpanan Nasional* – 1410 0410 0006 8986
  • Maybank – 5640 1611 9109
  • RHB – 2640 6700 0076 40

*Cash terms only

Check Your Payment Status

How can I check the payment status for my life insurance premiums / family takaful contributions?

Via Our Call Centre
Call us at 1-300-888-622

You may also drop us a line using this enquiry form.

Via Our Customer Portal
Alternatively, you may log-in to MyPolicy or MyAccount to check your payment status after 3 working days.

Will there be any receipt issued?

No receipt will be issued for payment method via the Internet Banking, Auto Debit Deduction and ATM Banking. You are advised to check your online transaction history or bank / credit card statement.

The official receipt for payments made via cheques will be sent to the last known address of the policy / certificate holder. If your address has changed, please notify us.

Note: Your Annual Premium Statement or Annual Contribution Statement can be downloaded from MyPolicy (for life Insurance customers) or MyAccount (for family takaful customers).