Bonus Declaration For Your Policy

Please refer to the letter and frequently asked questions (FAQs) below for more information about the bonus declaration and reduction of future bonus rates for your policy.

If you need further assistance in managing your policy, there are a number of ways in which you can contact us:

  1. Call our dedicated Customer Service helpline at 1-300-888-622, from 8:30am to 5:15pm, Mondays to Fridays (except public holidays)
  2. Contact your servicing agent. If you require his or her contact details, please get in touch with us on the number above
  3. Email us at cem@zurich.com.my

Note: If there is any discrepancy between the English, Bahasa Malaysia and Chinese versions, the English version shall prevail.